***scam alert*** avoid proxy51 at all costs****

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Ninjasaywhat

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Dick head rented me some shared proxies for what seemed like a good deal - nope! Only activated 46 of the 50 I ordered and of the 46, 42 were dead. I have been asking for a refund for weeks with no response.

Tl;Dr

AVOID PROXY51!!!!!
 
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I can relate to this.
Just open a shitlist thread, I will also help you there with my experience with them
 
I had the same thing happen to me, which is why I (and several others) posted a negative review on the sales page. I disputed my purchase with paypal after getting no response from their customer service and won.
 
As long as i remember there are lots of negative feedback left in the BST here.. why did you guys signed up at first place?
 
Ahh i don't know why people don't take a look at reviews, response in the thread thread before making a purchase.And in the end they suffer.WE had same Issue With RMX hosting in the past but still people wanted to buy it (nothing personal with RMX i know everything is fixed now).
 
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innozemec said:
As long as i remember there are lots of negative feedback left in the BST here.. why did you guys signed up at first place?
Click to expand...

When I bought there was only 1 complaint and seller issued a refund. Then time passed, continued to use their services and then opened again the BST thread to find only complaints and BS and lies from the seller...

I never buy stuff if I see complaints everywhere ;)
 
always a good idea to read sales thread feedbacks and itraders
thats why im proud in 3.5 yrs ive never done a refund for proxies
not 1, all let down by having a sucky attitude
no1 is perfect i guess
 
Hey guys,

Sorry about that. I was just pointed to this thread. I've had a tremendously busy life the past 3 weeks. No excuse, I know. But I just hired someone to respond to all support tickets. Within the next couple days, if you requested a refund, you will get your money back. If you were billed after you submitted a support ticket asking for a refund, you will get that money back too. If you are just plain pissed and want your money back, submit a ticket and I WILL refund you.

Proxy51 support has sucked big time. That's on me. Sorry guys. Wish I could explain more. If you honestly want a detailed explanation, feel free to PM me.

You'll all get your money back in the next few days. I have no interest in stealing your money.

Miles

Also, now that I'm hiring a support person this will never happen again.
 
But I just hired someone to respond to all support tickets.
Click to expand...

chat masta when you have a bst thread u have a responsibility to the people
who buy from you, no1 is that buisy they dont check there sales thread since
08-06-2013,

thats 6 weeks of customers needing your support, refunds,
and to say [ OH IVE BEEN BUSY ] isn't good enough for a seller.

there are several people on your own sales thread seeking refunds for failed
service, and payments you took after they quit your service

and some advice - if you intend to be mia from a service you sell on bhw
then have the decency to tell users on your sales thread...
now go sort your sales thread out

vivekcool789 08-26-2013, 07:28 PM
Almost 2 months have passed and still no refund. If you can't provide the service, Close the thread and refund the money. I am attaching Snapshot of statement of my vcc. My proxy51 username is vivekcool789.
REFUND ASAP or a SHITLISTing.
Click to expand...

Elmo 09-11-2013, 02:30 AM
I have sent in 3 supports tickets so far. I requested cancellation 1 week ago my payment and I was still charged. I initially didn't want to take this to your sales thread. Please refund my money.
Click to expand...

altec 09-16-2013, 02:06 PM
Dear OP,
I have emailed in to you like a month ago regarding subscription cancellation and you have just billed me again this month.
INVOICE #13612
All I want to say is that if you don't cancel my subscription and refund back my money, I am bringing this to the SHITLIST section!
You have 2 days to do this!
Click to expand...
 
Last edited:
chatmasta said:
Hey guys,

Sorry about that. I was just pointed to this thread. I've had a tremendously busy life the past 3 weeks. No excuse, I know. But I just hired someone to respond to all support tickets. Within the next couple days, if you requested a refund, you will get your money back. If you were billed after you submitted a support ticket asking for a refund, you will get that money back too. If you are just plain pissed and want your money back, submit a ticket and I WILL refund you.

Proxy51 support has sucked big time. That's on me. Sorry guys. Wish I could explain more. If you honestly want a detailed explanation, feel free to PM me.

You'll all get your money back in the next few days. I have no interest in stealing your money.

Miles

Also, now that I'm hiring a support person this will never happen again.
Click to expand...

Also, the thing is not all about support, but for proxies. Your proxies are dead a lot of the time. I mean, I once bought like 30 proxies from you and from those 50, like 6 were the only working, the rest were dead. Even I didnt use them on seo tools, they werre dead.

All I can say is:

[X] Fixed Support System
[ ] Fixed Proxies

If your clients are requesting refunds is because your service is BAD.

Just take this as a tip to improve your service. I might be intereested in buying from you again, IF you manage to fix your proxies. ;)

And as always, my $20 bucks :cool:
 
chatmasta
I've had a tremendously busy life the past 3 weeks.
Click to expand...

today is sept 23rd
you havnt replied to your sales thread since 08-06-2013,
thats around 6 weeks.

lack of customer respect . even when i posted users are
seeking refunds on your sales thread, credit card payments
taken after users cancelled your service.
users even threatening a shit list against you.
you replied here , in chat , and didnt even bother with your
sales thread [ again ] sloppy seller
 
proxygo said:
today is sept 23rd
you havnt replied to your sales thread since 08-06-2013,
thats around 6 weeks.

lack of customer respect . even when i posted users are
seeking refunds on your sales thread, credit card payments
taken after users cancelled your service.
users even threatening a shit list against you.
you replied here , in chat , and didnt even bother with your
sales thread [ again ] sloppy seller
Click to expand...

Hahaha
Nice way to dispose of your compatition, proxygo :D:D
 
he is no competition to me, he sells private proxies i don't,
he probably makes more money than me - i don't care
my service is a 1 target product s/box url scraping proxies only.
private proxies can be used for many things..

doesn't excuse going mia from a service in a mess
for 3 weeks, when actually its been 6...

its like ive always told my subs, if you have flaws most
people will over look them if your service is solid.
i have more flaws than a 10 story building, but there
over looked on a solid service with 0 refunds in 3.5 yrs
and im here everyday

only 1 time in all that time was i gone a 2 weeks with a back
injury left my bed bound and still a message was left on my
sales thread to let people no..

put simple, if you take peoples money, provide what they payed for
if you cant, then tell them, then refund
 
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I asked for my billing cancellation two months ago and he agreed. Two months later, he is still charging to my credit card and is still charging now. Bastard!
 
ide report it to the mods, and file a shit list
 
Last edited:
altec said:
I asked for my billing cancellation two months ago and he agreed. Two months later, he is still charging to my credit card and is still charging now. Bastard!
Click to expand...

i asked about this too 3 months ago and he is still charging to my paypal......I will talk with paypal.
 
altec said:
I asked for my billing cancellation two months ago and he agreed. Two months later, he is still charging to my credit card and is still charging now. Bastard!
Click to expand...

Tough luck bro. I would phone my bank asap.

crashraider said:
i asked about this too 3 months ago and he is still charging to my paypal......I will talk with paypal.
Click to expand...

You can cancel the preapproved payments on paypal. Profile => My money => Preapproved payments => Cancel whatever you want
 
Fixed because we bought the shared hosting accounts of RMX. Ex-owner of RMX is a piece of s***, as he didn't even take care to send us a complete database of their client records, which meant that we were not able to provide proper service to the accounts we bought in the first place. I had to contact his customers one-by-one by checking WHOIS records (for those without private whois) and to help them with getting their sites up and running again under our brand. We would have loved to take their VPS and dedi customers on to our boat too, but that guy can't be contacted anymore.

David

Roshaen said:
Ahh i don't know why people don't take a look at reviews, response in the thread thread before making a purchase.And in the end they suffer.WE had same Issue With RMX hosting in the past but still people wanted to buy it (nothing personal with RMX i know everything is fixed now).
Click to expand...
 
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