If someone files a dispute on paypal will I win or lose my case?

 

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Okay so I sold 5 of this item on ebay, they go for $27 each ...
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    72ogerrabbit is offline Newbies
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    Default If someone files a dispute on paypal will I win or lose my case?

    Okay so I sold 5 of this item on ebay, they go for $27 each



    "Runescape Security Book from 50mil"



    In description it says



    "I have made alot from dicing and have a large stock

    After payment sent message me name and place where to meet

    I get on around 6pm EST daily to do sales, if you can't make my time message me and we can work something out"




    Some people think they are buying 50million gold coins in the game

    But really I will be sending a 10 paged typed book/guide in word titled "Runescape Security Guide from 50Mil" and on the front page has a picture of the picture in the ebay listing, which is 50 mill RSGP picture

    I talk about how to not get hacked and stuff in runescape and scams in the game.

    If I send it to the buyers priority with tracking and such will there really be anything they can dispute because they recieved what was said to be being sold.
    Last edited by 72ogerrabbit; 07-04-2011 at 03:30 AM.




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    Default Re: If someone files a dispute on paypal will I win or lose my case?

    Paypal dispute will be taken to the resolution center and it will be either in favour of you or the buyer depends on how you respond to paypal and the buyer.

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    Default Re: If someone files a dispute on paypal will I win or lose my case?

    You have a valid point, the problem is Paypal may track your disputes. If you keep getting the same one over and over again then they will not take your side every time. It may be better to be more descriptive and avoid the disputes.

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    Default Re: If someone files a dispute on paypal will I win or lose my case?

    from my personal experience...
    the buyer has the upper hand.... always...

    as a buyer... i have gotten my money back when scammed from digital goods.

    Let me tell you how a smart buyer does it.

    what you do as a buyer if you want protection ... is
    tie one of your master card( or debit card with mastercard logo)
    to the paypal account...

    then when you purchase with paypal.. it pulls thru your Master card..

    if as a buyer you get scammed.... all the buyer does is go and
    file a charge back with the bank.... and the bank will pull the money
    from paypal... and give it back to the buyer...

    if the buyer goes to paypal.... paypal will not interfere if the goods
    are digital or non tangible..... but the bank does not care... they favor their customer.... and give the money back to the buyer..


    Its none of my business but putting "from 50MIL" is misleading..
    you can get away with it with some people that just do not want to go thru the hassle
    of doing that....
    but it will catch up to you....

    Good luck..

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    Default Re: If someone files a dispute on paypal will I win or lose my case?

    If what you sold is a service or a digital item, you have more chances of winning as paypal do not cover the buyer here,but if this is a physical good,then you and the buyer would need some explanation to do with paypal.
    This member has been permanently banned from BHW.

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    72ogerrabbit is offline Newbies
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    Default Re: If someone files a dispute on paypal will I win or lose my case?

    Quote Originally Posted by jibril2400 View Post
    If what you sold is a service or a digital item, you have more chances of winning as paypal do not cover the buyer here,but if this is a physical good,then you and the buyer would need some explanation to do with paypal.
    Can't they just tell paypal they never received the item?

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    shravandude is offline Jr. VIP
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    Default Re: If someone files a dispute on paypal will I win or lose my case?

    If he states its an ebook in the payment statement you will surely win the case.

    Apart from that the winning situation can be in either way as the description is not clear what your selling.

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    Default Re: If someone files a dispute on paypal will I win or lose my case?

    No you will not win.

    Hate to be a negative nancy but I've dealt with just about every type of product via PP and digital products the buyers nearly always win. I always try and be as explicative as possible with what the buyer will be receiving.


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    Default Re: If someone files a dispute on paypal will I win or lose my case?

    If it is a physical item, they will have to prove that they sent it back in order to get a refund.

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    Default Re: If someone files a dispute on paypal will I win or lose my case?

    If it is a physical item, buyer can open case at paypal for unreceived item, then paypal will hold the item price at my paypal account for 20 days. During this 20 days, buyer can escalate this case to dispute. For me, I send low value items by airmail which don't have track number, I can only resend item or refund to buyer. If item sent with track number, you have to advise track number, but paypal still hold the amount.
    Anyway, paypal is more favour to buyer...

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    Default Re: If someone files a dispute on paypal will I win or lose my case?

    See its things like this that give good sellers bad rep. Why don't you just tell people what your actually selling instead of misleading them as to what your actaully selling. I sell on ebay and amazon and it only took one bad experience with a buyer who said they didn't recieve an item even though i knew they did to put tracking on everything I send doesn't matter if its 10 or 1000 it gets tracking bc i have low margins anyways and one bad sale means i have to make up 10 more sales to make up the difference but on the original note don't be misleading if you can't sell on the merit of your product and work don't scam people and expect to make money.

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    ksmiley is offline Junior Member
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    Default Re: If someone files a dispute on paypal will I win or lose my case?

    If I send it to the buyers priority with tracking and such will there really be anything they can dispute because they recieved what was said to be being sold.

    Can i ask what they disputed on?

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    Default Re: If someone files a dispute on paypal will I win or lose my case?

    As a seller of non-tangible goods, I have never lost a PayPal case and I have been involved in many (probably 10 to 20). That being said, there are 2 things the buyer can do to get their money back in this situation:

    #1. File a chargeback with their credit card company
    #2. When they opened the dispute, they can claim that the purchase was unauthorized (ie they got hacked). If they do it this way, they have a chance of winning (even with digital goods).

    If the buyer did not do option #1 or #2 from above, then as a seller, all you have to do is quickly escalate the DISPUTE to a CLAIM and provide information clearly stating that the sale was for non-tangible, digital goods and that it was delivered as agreed upon. Once you escalate to a claim, you will most likely get the money released in a week or so.

    To avoid this in the first place, you should not be so deceptive with your selling tactics. Clearly your intention is to make the buyer think they're getting gold and they're not. You're purposely scamming the person. If you continue biting people, you will get bitten back; I guarantee you that.

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    Default Re: If someone files a dispute on paypal will I win or lose my case?

    i agree and u must to talk the buyer and reply all info they need....
    follow-up daily to cancel the dispute and give the tracking orders u made..



    Quote Originally Posted by counselor_X View Post
    As a seller of non-tangible goods, I have never lost a PayPal case and I have been involved in many (probably 10 to 20). That being said, there are 2 things the buyer can do to get their money back in this situation:

    #1. File a chargeback with their credit card company
    #2. When they opened the dispute, they can claim that the purchase was unauthorized (ie they got hacked). If they do it this way, they have a chance of winning (even with digital goods).

    If the buyer did not do option #1 or #2 from above, then as a seller, all you have to do is quickly escalate the DISPUTE to a CLAIM and provide information clearly stating that the sale was for non-tangible, digital goods and that it was delivered as agreed upon. Once you escalate to a claim, you will most likely get the money released in a week or so.

    To avoid this in the first place, you should not be so deceptive with your selling tactics. Clearly your intention is to make the buyer think they're getting gold and they're not. You're purposely scamming the person. If you continue biting people, you will get bitten back; I guarantee you that.

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    Hansa is offline Newbies
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    Default Re: If someone files a dispute on paypal will I win or lose my case?

    Quote Originally Posted by SuperLinks View Post
    No you will not win.

    Hate to be a negative nancy but I've dealt with just about every type of product via PP and digital products the buyers nearly always win. I always try and be as explicative as possible with what the buyer will be receiving.
    Absolutely on the money ... Digital Products always lose

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    Default Re: If someone files a dispute on paypal will I win or lose my case?

    People saying that Paypal always sides with the buyer when it's a digital product are wrong. Read my above post. I've never lost a case as a seller of digital products. You just need to know how to use Paypal's rules in your favor.


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