1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  2. Hey Guest Last month we upgraded BlackHatWorld.com to a new platform - . If you notice anything that requires attention please start a new thread here.
    Dismiss Notice

If someone files a dispute on paypal will I win or lose my case?

Discussion in 'Ebay' started by 72ogerrabbit, Jul 4, 2011.

  1. 72ogerrabbit

    72ogerrabbit Newbie

    Joined:
    Jul 2, 2011
    Messages:
    20
    Likes Received:
    1
    Okay so I sold 5 of this item on ebay, they go for $27 each



    "Runescape Security Book from 50mil"



    In description it says



    "I have made alot from dicing and have a large stock

    After payment sent message me name and place where to meet

    I get on around 6pm EST daily to do sales, if you can't make my time message me and we can work something out"




    Some people think they are buying 50million gold coins in the game

    But really I will be sending a 10 paged typed book/guide in word titled "Runescape Security Guide from 50Mil" and on the front page has a picture of the picture in the ebay listing, which is 50 mill RSGP picture

    I talk about how to not get hacked and stuff in runescape and scams in the game.

    If I send it to the buyers priority with tracking and such will there really be anything they can dispute because they recieved what was said to be being sold.
     
    Last edited: Jul 4, 2011
  2. IamBlackhatter

    IamBlackhatter Jr. VIP Jr. VIP Premium Member

    Joined:
    Feb 26, 2011
    Messages:
    2,520
    Likes Received:
    1,452
    Gender:
    Male
    Occupation:
    Software Developer
    Location:
    india
    Paypal dispute will be taken to the resolution center and it will be either in favour of you or the buyer depends on how you respond to paypal and the buyer.
     
  3. starcity83

    starcity83 Regular Member

    Joined:
    Jun 30, 2011
    Messages:
    381
    Likes Received:
    101
    Occupation:
    None
    Location:
    Mars
    You have a valid point, the problem is Paypal may track your disputes. If you keep getting the same one over and over again then they will not take your side every time. It may be better to be more descriptive and avoid the disputes.
     
  4. Virus1

    Virus1 Supreme Member

    Joined:
    Dec 13, 2010
    Messages:
    1,326
    Likes Received:
    1,408
    Occupation:
    destroyer of worlds...
    Location:
    Welcome to Black Hat World........................
    Home Page:
    from my personal experience...
    the buyer has the upper hand.... always...

    as a buyer... i have gotten my money back when scammed from digital goods.

    Let me tell you how a smart buyer does it.

    what you do as a buyer if you want protection ... is
    tie one of your master card( or debit card with mastercard logo)
    to the paypal account...

    then when you purchase with paypal.. it pulls thru your Master card..

    if as a buyer you get scammed.... all the buyer does is go and
    file a charge back with the bank.... and the bank will pull the money
    from paypal... and give it back to the buyer...

    if the buyer goes to paypal.... paypal will not interfere if the goods
    are digital or non tangible..... but the bank does not care... they favor their customer.... and give the money back to the buyer..


    Its none of my business but putting "from 50MIL" is misleading..
    you can get away with it with some people that just do not want to go thru the hassle
    of doing that....
    but it will catch up to you....

    Good luck..
     
  5. jibril2400

    jibril2400 BANNED BANNED

    Joined:
    Jul 1, 2011
    Messages:
    119
    Likes Received:
    10
    If what you sold is a service or a digital item, you have more chances of winning as paypal do not cover the buyer here,but if this is a physical good,then you and the buyer would need some explanation to do with paypal.
     
  6. 72ogerrabbit

    72ogerrabbit Newbie

    Joined:
    Jul 2, 2011
    Messages:
    20
    Likes Received:
    1
    Can't they just tell paypal they never received the item?
     
  7. shravandude

    shravandude Jr. VIP Jr. VIP Premium Member

    Joined:
    Jun 1, 2009
    Messages:
    2,135
    Likes Received:
    377
    Location:
    On this earth
    If he states its an ebook in the payment statement you will surely win the case.

    Apart from that the winning situation can be in either way as the description is not clear what your selling.
     
  8. SuperLinks

    SuperLinks Elite Member

    Joined:
    Jul 14, 2008
    Messages:
    2,899
    Likes Received:
    847
    Location:
    New York
    Home Page:
    No you will not win.

    Hate to be a negative nancy but I've dealt with just about every type of product via PP and digital products the buyers nearly always win. I always try and be as explicative as possible with what the buyer will be receiving.
     
  9. Newclad

    Newclad Newbie

    Joined:
    May 9, 2011
    Messages:
    16
    Likes Received:
    0
    If it is a physical item, they will have to prove that they sent it back in order to get a refund.
     
  10. ebaytopratedseller

    ebaytopratedseller Newbie

    Joined:
    Jun 25, 2011
    Messages:
    16
    Likes Received:
    0
    Occupation:
    internet marketer, trainer for internet marketing
    Location:
    Hong Kong
    If it is a physical item, buyer can open case at paypal for unreceived item, then paypal will hold the item price at my paypal account for 20 days. During this 20 days, buyer can escalate this case to dispute. For me, I send low value items by airmail which don't have track number, I can only resend item or refund to buyer. If item sent with track number, you have to advise track number, but paypal still hold the amount.
    Anyway, paypal is more favour to buyer...
     
  11. eledesmaj

    eledesmaj Junior Member

    Joined:
    Feb 8, 2010
    Messages:
    101
    Likes Received:
    22
    See its things like this that give good sellers bad rep. Why don't you just tell people what your actually selling instead of misleading them as to what your actaully selling. I sell on ebay and amazon and it only took one bad experience with a buyer who said they didn't recieve an item even though i knew they did to put tracking on everything I send doesn't matter if its 10 or 1000 it gets tracking bc i have low margins anyways and one bad sale means i have to make up 10 more sales to make up the difference but on the original note don't be misleading if you can't sell on the merit of your product and work don't scam people and expect to make money.
     
  12. ksmiley

    ksmiley Junior Member

    Joined:
    Oct 8, 2012
    Messages:
    138
    Likes Received:
    39

    Can i ask what they disputed on?
     
  13. counselor_X

    counselor_X Regular Member

    Joined:
    Mar 21, 2011
    Messages:
    220
    Likes Received:
    44
    As a seller of non-tangible goods, I have never lost a PayPal case and I have been involved in many (probably 10 to 20). That being said, there are 2 things the buyer can do to get their money back in this situation:

    #1. File a chargeback with their credit card company
    #2. When they opened the dispute, they can claim that the purchase was unauthorized (ie they got hacked). If they do it this way, they have a chance of winning (even with digital goods).

    If the buyer did not do option #1 or #2 from above, then as a seller, all you have to do is quickly escalate the DISPUTE to a CLAIM and provide information clearly stating that the sale was for non-tangible, digital goods and that it was delivered as agreed upon. Once you escalate to a claim, you will most likely get the money released in a week or so.

    To avoid this in the first place, you should not be so deceptive with your selling tactics. Clearly your intention is to make the buyer think they're getting gold and they're not. You're purposely scamming the person. If you continue biting people, you will get bitten back; I guarantee you that.
     
  14. fauxhawk

    fauxhawk Power Member

    Joined:
    Feb 25, 2010
    Messages:
    633
    Likes Received:
    9
    Occupation:
    DATA encoding, web research, freelancer(web design
    Location:
    PHILIPPINES/KS USA
    i agree and u must to talk the buyer and reply all info they need....
    follow-up daily to cancel the dispute and give the tracking orders u made..



     
  15. Hansa

    Hansa Newbie

    Joined:
    Aug 7, 2012
    Messages:
    28
    Likes Received:
    33
    Absolutely on the money ... Digital Products always lose
     
  16. counselor_X

    counselor_X Regular Member

    Joined:
    Mar 21, 2011
    Messages:
    220
    Likes Received:
    44
    People saying that Paypal always sides with the buyer when it's a digital product are wrong. Read my above post. I've never lost a case as a seller of digital products. You just need to know how to use Paypal's rules in your favor.