1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Your EntroPay Plastic MasterCard is temporarily unavailable?

Discussion in 'Making Money' started by M1ndfluX, Jun 27, 2012.

  1. M1ndfluX

    M1ndfluX Senior Member

    Joined:
    Dec 23, 2009
    Messages:
    1,119
    Likes Received:
    868
    Location:
    031010
    This morning i got this email and for some reason i dont think i am the only one...

    I sure do not hope entropay goes the same way as epassporte...


    More members with the same email?
     
  2. conceptman

    conceptman Junior Member

    Joined:
    Mar 29, 2008
    Messages:
    108
    Likes Received:
    15
    i think its the same issue as epass
    may with problems with mastercard
     
  3. zlogz

    zlogz Regular Member

    Joined:
    Jan 22, 2011
    Messages:
    385
    Likes Received:
    40
    Location:
    -
    same prob and also virtual card . I cant reload :)
     
  4. M1ndfluX

    M1ndfluX Senior Member

    Joined:
    Dec 23, 2009
    Messages:
    1,119
    Likes Received:
    868
    Location:
    031010
    Yeah exactly what i thought guys.

    Its a shame since i work with them for a long time.

    Already transferred some funds to my payoneer account. Epass hit me too hard...
     
  5. bryanon

    bryanon Executive VIP Premium Member

    Joined:
    Oct 16, 2009
    Messages:
    1,395
    Likes Received:
    1,479
    Personally, I got an update email from them this morning saying that the cash I had on my EP Plastic has been transferred to my virtual card and I can withdraw it if I want to.

    Pretty sure they'll sort their stuff out, though. They probably ran into problems with the CC issuer and are now looking for another one so it's (hopefully) only the question of time until they get everything sorted.

    I'd still recommend anybody who holds a considerable sum with them to withdraw it though for the time being as the issues may trigger a snowball effect and put Entropay in financial difficulties.
     
  6. lelsey_entropay

    lelsey_entropay Newbie

    Joined:
    Jun 28, 2012
    Messages:
    1
    Likes Received:
    2
    Hi ? my name is Lesley and I?m handling the service disruption issue for EntroPay. I want to apologise for any inconvenience this is causing you. We are continuing to address the issue. One thing that was not affected by this disruption is that you have access to all your money - you can continue to spend it online or you can withdraw it - it?s your money. I'm here to help - feel free to contact me on the usual EntroPay support email
     
    • Thanks Thanks x 2
  7. M1ndfluX

    M1ndfluX Senior Member

    Joined:
    Dec 23, 2009
    Messages:
    1,119
    Likes Received:
    868
    Location:
    031010
    Thanks for the reply Lesley.

    Just replied to my helpdesk ticket.
     
  8. M1ndfluX

    M1ndfluX Senior Member

    Joined:
    Dec 23, 2009
    Messages:
    1,119
    Likes Received:
    868
    Location:
    031010
    Still no solution, feedback or anything.

    Messaged support with the quote "OR YOU CAN WITHDRAW IT" and they stated it was impossible to withdraw from atm's.

    I tried to pay for a VPS, domains etc and my virtual visa was declined, also by paypal to add funds.

    So instead of signing up to every forum to reply with some damagecontrol when a question like this pops up, maybe it would be an idea to fix this f*cking issue...