1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

*** WTF?? Somebody Help Please, Adwords Shut Me Down For NO Reason On Multiple Accounts!!!

Discussion in 'White Hat SEO' started by ramtripper, Oct 11, 2011.

  1. ramtripper

    ramtripper BANNED BANNED

    Joined:
    Jul 31, 2010
    Messages:
    427
    Likes Received:
    273
    HOLY SHIT, adwords just Permanently suspended my 3 accounts which had my names on them but were from 3 different businesses. Each business is incorporated, each business has its own bank account and debit card. The billing address and name on the cards is mine and the same.


    WTF, all they can tell me is i violated their terms and conditions and any related accounts get closed. they said it's because of billing information. they cant tell me why or what i did...


    i dont know what to do, this is insane. Guys, SOLUTIONS, please! this is going to bankrupt me if i cant fix this.

    holy shit im so pissed
     
  2. sullx

    sullx Newbie

    Joined:
    May 10, 2011
    Messages:
    32
    Likes Received:
    1
    If you are the legitimate owner of three corporations, have your attorney send the Google Adsense offices a demand for information with the threat of a lawsuit.

    At the very least, this will get you the answers you seek.
     
    • Thanks Thanks x 1
  3. ramtripper

    ramtripper BANNED BANNED

    Joined:
    Jul 31, 2010
    Messages:
    427
    Likes Received:
    273
    i will definitely do this if it comes down to it. im hoping i dont have to get my attorney involved, because maybe someone from here has had similar trouble before and has a different approach... thats what im hoping for.
     
  4. Corrupt

    Corrupt BANNED BANNED

    Joined:
    Sep 15, 2011
    Messages:
    805
    Likes Received:
    412
    Uhm..I might be wrong but aren't you allowed to have just ONE adwords account?
     
  5. broker

    broker BANNED BANNED

    Joined:
    Feb 22, 2009
    Messages:
    135
    Likes Received:
    41
    Think about how you may have violated their terms and conditions and fix it. Then call and tell them about the changes.

    You are not giving nearly enough information for people add much help.
     
  6. Kickflip

    Kickflip BANNED BANNED

    Joined:
    Jan 29, 2010
    Messages:
    2,038
    Likes Received:
    2,465
    Editing my posts. I refuse to help you here.

    That is crossing a line which can not be crossed. You already received your response in plain writing, you were told no further information would be released, you were told not to create further accounts, and you blame this woman for not giving a shit about your banned account? You need professional help here.
     
  7. ramtripper

    ramtripper BANNED BANNED

    Joined:
    Jul 31, 2010
    Messages:
    427
    Likes Received:
    273
    i did, but i didnt try to avoid or evade their agreements. i used 1 coupon, per URL. and only made 1 account per URL.

    i thought this was okay... i mean there are people who use 20 vouchers on the same url from different accounts.... and theyre fine, while i did it with one. you think this is the reason?

    also, what can i do to fix this?

    can i open another adwords account but use a debit card or bank account thats totally diff and has a totally diff address and name?
     
  8. broker

    broker BANNED BANNED

    Joined:
    Feb 22, 2009
    Messages:
    135
    Likes Received:
    41
    Yeah, and different IP, cookies, urls, whois etc.
     
  9. ramtripper

    ramtripper BANNED BANNED

    Joined:
    Jul 31, 2010
    Messages:
    427
    Likes Received:
    273
    basically, i had 2 corps, had 2 adwords accs. now i opened a third one. i opened an adwords account and added my debit card from a bank account opened specifically for this business. the address is the same as my other business.
    i used a 100 adwords voucher on this account.

    added a few ads to the campaign, and after 2 days of the ads being under review, the account became suspended. then i called in, the guy said, "im not sure why its suspended, let me escalate this to the guys up top, ill have an answer for you tomorrow" . tomorrow came (which is today) and i got an email:


    Code:
    Rami,
    
    After reviewing your account, it has come to our attention that your
    Google AdWords accounts do not comply with our Terms and Conditions. As a
    result, your account, and any related accounts you may have created, have
    been suspended, and your ads will no longer run on Google.
    
    As you may recall, the Terms and Conditions to which you agreed to when
    you signed up for AdWords state that Google reserves the right to review
    and stop running any ads when deemed necessary. You can review these Terms
    and Conditions here: https://adwords.google.com/select/tsandcsfinder.
    
    NEXT STEPS
    
    - If you are a prepay customer and have a balance remaining on your
    account, please visit
    http://adwords.google.com/support/aw/bin/answer.py?hl=en&answer=8440 to
    learn how you can request a refund for the remaining balance. Please note
    that the activation fee and any service adjustments are non-refundable.
    
    - Please refrain from creating any new accounts, as they will be subject
    to the same suspension.
    
    - For privacy reasons, AdWords Support is unable to provide any additional
    information regarding this account.
    
    Thank you for your understanding and cooperation.
    
    
    
    The Google AdWords Team
    
    i called, they said... sorry we cant do anything. we cant tell u why this is happening... and this bitch said it so coldly...

    i checked my other 2 accounts. one of them is now suspended, another is not. i called adwords to make sure the one not suspended is really not suspended and the guy said theres nothing he can see thats looking bad.. so it should be fine. that account doesnt have a balance, and ill add a balance on friday, so we'll see if it's really not suspended.

    but this new business and account i made was meant to run on adwords and adcenter alone, no seo, no other marketing, nothing. this basically means im completely fucked.... i have a partner in this business. wtf do i do? i dont know what to change to make the account "compliant" with the terms and conditions... i dont even know if "going compliant" will change anything because it's permanently suspended and the lady on the phone said "this account is fucked, so is anything related. sorry ur fucked, theres nothing u can do about it, and we can't tell you why either. ur fucked."

    So now what?
     
    Last edited: Oct 11, 2011
  10. Kickflip

    Kickflip BANNED BANNED

    Joined:
    Jan 29, 2010
    Messages:
    2,038
    Likes Received:
    2,465
    Editing my posts. I refuse to help you here.

    That is crossing a line which can not be crossed. You already received your response in plain writing, you were told no further information would be released, you were told not to create further accounts, and you blame this woman for not giving a shit about your banned account? You need professional help here.
     
  11. kalrek

    kalrek Newbie

    Joined:
    Oct 10, 2011
    Messages:
    4
    Likes Received:
    2
    when your taking about vouchers what do you mean
     
  12. ramtripper

    ramtripper BANNED BANNED

    Joined:
    Jul 31, 2010
    Messages:
    427
    Likes Received:
    273
    i do wanna try, but i dont want to use a different card thats not under my name and get that person (my business partner) banned from using adwords as well.. because thats just digging a bigger hole.

    should i use a bank account instead of credit card? what should i put location for business as? something different from the last location i used?
     
  13. Kickflip

    Kickflip BANNED BANNED

    Joined:
    Jan 29, 2010
    Messages:
    2,038
    Likes Received:
    2,465
    Go to hell man. I was trying to help you and you are praying that some woman on the phone gets raped? What if that woman is your cousin or something? Or just having a bad day? There is nothing she could do for you.

    You already had a reply in plain writing telling you VERY clearly your account was suspended and they would not release any more details to you. Do you have a problem reading? What did you expect to accomplish by phoning in when they already told you they wouldn't be able to help you?

    When you called in, that woman pulled up your account, and already saw that you had received a reply, and that you have broken the TOS. Do you really expect her to feel bad for you? Why should she? What gives her the obligation to feel bad about your situation, and not just let her deal with it as a business transaction which it is to her?
     
  14. kalrek

    kalrek Newbie

    Joined:
    Oct 10, 2011
    Messages:
    4
    Likes Received:
    2
    he should get banned from here for wishing rape on someone terrible
     
    • Thanks Thanks x 2
  15. ramtripper

    ramtripper BANNED BANNED

    Joined:
    Jul 31, 2010
    Messages:
    427
    Likes Received:
    273
    jesus christ guys, i obviously dont want a person to get raped in real life. im just saying she said it so coldly to me and she didn't give a shit. i even asked for a manager, shes like, sorry no can do, im as far as you'll go.

    dont take it literally, in reality i don't wish that on anyone.

    otherwise, yea they did write it, but what if my business had 20 people working under me, and now i had to shut it down. what if this is the only way i brought home money and now im bankrupt. these guys can't even give me an explanation as to why they shut it down, am i supposed to be sympathetic to them having a bad day? it's just as ridiculous on their part, if not more so.
     
    Last edited: Oct 11, 2011
  16. Kickflip

    Kickflip BANNED BANNED

    Joined:
    Jan 29, 2010
    Messages:
    2,038
    Likes Received:
    2,465
    You didn't mean it, but you HONESTLY want them to get raped? You even made it a point to say it twice calling her a "Future rape victim". If you had said it once, I could have let it slide on anger, but you specifically mentioned it again with even more thought in it.

    Why should she give you a manager? So you can waste more peoples time? It was told to you very clearly what was going on and that you wouldn't be getting any further information. Why should they care if you have 20 people working under you? What will giving you an explanation help you? So you can make further accounts? They already asked you NOT to make any further accounts.

    You just dont seem to understand that point. Why do you NEED more information on this? Why should they feel obligated to give you that information? If they wanted you back as a customer in the future, thats different, but they dont ever want you to use adwords again.
     
  17. ramtripper

    ramtripper BANNED BANNED

    Joined:
    Jul 31, 2010
    Messages:
    427
    Likes Received:
    273
    Kickflip, please relax. I was pissed off and I'm still blowing off steam because I feel and I know there is nothing I did wrong to lose my adwords accounts.

    I repeated it because I was still very pissed off but I agree with you, I shouldn't have said that. I just didn't like her tone at all when I was talking to her, but it's not her fault, she just works there, and she didn't do anything. I know I was very wrong, I apologize for saying something extreme like that.

    I just feel like I've been raped (if that makes any sense?) and my business has been fucked before it even got a chance to start-up. This is why I'm very, very upset. Had I known I can't use a coupon... for some reason, I wouldn't have. $100 is nothing when I'm ready to spent a few thousand a month, if not more, to run this new business... and now I can't... and I feel it's for no reason whatsoever. If they had a problem with a coupon, they could have removed the credit. If there was another problem, they could have told me what it was and I would do whatever it is I need to, to fix it.

    Them writing that I did something wrong and they NEVER want to do business with me again (without an explanation or a chance to work this out) feels just as ridiculous and extreme as me saying that woman should get raped.
     
  18. Kickflip

    Kickflip BANNED BANNED

    Joined:
    Jan 29, 2010
    Messages:
    2,038
    Likes Received:
    2,465
    Large corporations like this don't want you to fix it. You are a liability for them, and a risk they aren't willing to take. You need this situation to open your eyes to that.

    Paypal? Adsense? Adwords? Hosting? Registrar? Those can ALL be taken away from you in a flash without a full explanation. They aren't obligated to tell you the exact reasons.

    This is pretty standard industry practice.