WTF Paypal?

adrien23

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Hey guys,
I recently payed a member here with paypal using my epass VCC, and things went bad so he sent a refund. Now I don't see this money in paypal, nor my epass account. Anyone know what's up? $100 isn't money I'd like to just lose...
Thanks
 
Whenever I have a problem with paypal I call them on the phone and usually get it straightened out right away..
 
Hey guys,
I recently payed a member here with paypal using my epass VCC, and things went bad so he sent a refund. Now I don't see this money in paypal, nor my epass account. Anyone know what's up? $100 isn't money I'd like to just lose...
Thanks

Did you call paypal?
 
Did you call paypal?
My paypal shows the amount refunded to the epass virtual credit card..though my card probably can't take incoming payments. I'll see if they're still in business hours...
But now this issue may be on the epass end.
 
yeah, I normally get good results in phoning them.
 
Hmm yea thinking the issue may be on epass side instead actually. Because I should be able to receive payments to the virtual visa (snug sends it there), and paypal shows that it was sent back, but nothing showing up in epass...
 
Did you notice if the charge is in pending in Epass account activity? I had this happen before with epass vcc (a little different, a site declined my billing info/vcc) and epass would not release the funds for 30 days. Just stayed in a "pending" stage till 30 days passed and then it was released back into my account.
 
Did you notice if the charge is in pending in Epass account activity? I had this happen before with epass vcc (a little different, a site declined my billing info/vcc) and epass would not release the funds for 30 days. Just stayed in a "pending" stage till 30 days passed and then it was released back into my account.

Yea if PP shows it sent back I would guess that it is some sort of hold on epass end. Pure speculation though :)
 
Yes, PayPal explains in their documentation that when a refund is made, if the payment was originated from PayPal funds or Bank Account, the refund will be in PayPal's balance...

But, if the payment is done with any sort of Credit Card, it can take from one single day, up to 30 days to appear in the Credit Card balance, depending on the credit card's merchant.

Just wait. It will be there.
 
Ohh yea checked my epass account and one $50 payment shows as "pending", which means I got it. The other money though doesn't seem to be showing up there although paypal has no funds, and I got the refund...
 
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