Discussion in 'Hosting' started by wrathost, Oct 5, 2018.
Is order activation not suppose to be automatic? Mine is pending.
Your package was already activated. Please check it.
Your package was activated. Thank you!
Your host is very slow. Normal wordpress admin and entire site takes time to load.
The customer service is good but the host is indeed slow. Doesn't look like they use ssds
We are sorry to hear that. Please contact our technical support team in order to get this resolved.
We are using SSD for our web, reseller and wordpress hosting. Contact our support team and they will assist you. If the issue doesn't get resolved we will refund your money if you are a new client.
After filling the order form through this link, I got an error that my address already existed.
How can you help. I can't proceed to make payment.
Is gambling allowed on this hosting?
Please contact us via ticket and we will check the issue for you. Thank you!
Yes, it is allowed.
I did about three days ago. I got no reply till now.
I tried to register a new account to buy the host. I got the same error. This time I got the message: Fraud.
Please provide me your ticket ID in order to check the communication with our staff. I cannot find your order.
All the servers are down and no response to tickets whats going on ... reseller shared all servers are down .. we are in a big trouble .. why cant you guys provide a good service for the price we paid
I'm about to sign in; can you tell me how long you are waiting to get a response for your tickets?
There was a huge DDOS attack to our servers. We have blocked the attack and now everything should be OK. The downtime was around 2 hours and we apologise for that but we did not expect such a big DDOS attack. It happens rare, but as you see we did our best to fix the issue.
Our response time is between 30 and 180 minutes. According to the volume of tickets that we receive.
$1 hosting include cpanel?
Yes, it does. Our shared/reseller hosting plans are including cPanel.
I have bought your hosting package, please activate my account
It is already activated. Please, this is to everyone, if your package is not activated instantly, this means that we are checking your transaction as we are experiencing many fraud orders.
I have bought BHW Reseller Hosting from your website.
but it says: This hosting package is currently Pending.
You cannot begin using this hosting account until it is activated.
please resolve this issue...
i am waiting for more than 3 hrs..
please fix that...
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