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WindowsVPS.Host | SSD Windows VPS | 200mbit Unmetered | 50% OFF Starting at $4.5/Mo

Discussion in 'Hosting' started by iwinx, Jan 16, 2019.

  1. iwinx

    iwinx Jr. VIP Jr. VIP

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    Hi,

    We apologize for the inconvenience that this power outage causes you. We are aware of a power related issue currently affecting a small number of servers in our Chicago location. It appears that one of our upstream provider's (FDC Servers) PDU units may have malfunctioned.

    We have already urged them to dispatch technicians on-site to resolve this issue as soon as possible.

    We will follow-up with you as soon as we have an update from them.

    Once again, we apologize for the inconvenience that this outage causes you.

    Sincerely
    Steve
     
  2. iDontCare02

    iDontCare02 BANNED BANNED

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    I want to start a personal blog and am considering ur hosting service.

    But my issue is d cpanel set up.
    Do u charge for channel set up? And how do i set up chanel to run word-press script.
    pm me pls..
     
  3. faisalmaximus

    faisalmaximus Jr. VIP Jr. VIP

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    Your servers are down for more than 24 hours now. Sent you support tickets but you didn't solve the issue.

    Ticket ID : #QTE927 and #FFN336.

    Please solve the problem urgently.
     
  4. iwinx

    iwinx Jr. VIP Jr. VIP

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    Hi,

    Sorry for the downtime, the issue was from datacenter which was beyond our control.

    The power has been restored back and all Virtual machines are back online. If you still having issue connecting please let me know via PM

    Steve
     
  5. Raj Kesu

    Raj Kesu Regular Member

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    Servers are down at this moment.
     
  6. Raj Kesu

    Raj Kesu Regular Member

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    OK, I just saw at their website that "We would like to inform you about planned maintenance on your rack. The maintenance will take place during the night from 27.05.2019 to 28.05.2019. Starting time will be 17:00 (CST) and end time 07:00 (CST)."
     
  7. iwinx

    iwinx Jr. VIP Jr. VIP

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  8. Ignatius O

    Ignatius O Regular Member

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    I cannot still login to my vps. Is it not 07:00 (CST) yet?
     
  9. ronnie1984

    ronnie1984 Jr. VIP Jr. VIP

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    Please update us , servers still down
     
  10. Raj Kesu

    Raj Kesu Regular Member

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    As per update, the maintenance would have been over by 7am CST 28th May. Now it is 2pm CST 28th May.
    I also just now checked after logging in to my user account in the portal and checked System Status, latest says that maintenance would be over by 7am CST 28th May. Now it is 2pm CST 28th May.
    Atleast needs to have another notice of latest current update. May people's work is getting delayed.
    However, no doubt that overall quality of this OP's (this seller's) VPS are really good and prices are just awesome.
    But, please post the latest update atleast in user account's system status, please.
     
  11. Raj Kesu

    Raj Kesu Regular Member

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    Still no update. Way over 36 hours of maintenance ??? Many people's work is getting severely impacted.
    Is it "end of the story" ??? Now, it seems like it. If so, please tell us, so that we just move on, instead of waiting endlessly and our work getting delayed. Enough is enough now.
     
  12. iwinx

    iwinx Jr. VIP Jr. VIP

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    Hi,

    We sincerely apologize for the extended delay. We appreciate your understanding and your patience. All the service have now been restored if you are still having issue connecting please PM me or email me at [email protected]

    Thank you.
     
  13. nguknguk

    nguknguk Registered Member

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    did the maintenance already finish?
     
  14. iwinx

    iwinx Jr. VIP Jr. VIP

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    Hi,
    Yes, if you having any issue please PM me.
     
  15. Ignatius O

    Ignatius O Regular Member

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    My vps is now working
     
  16. Raj Kesu

    Raj Kesu Regular Member

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    Intermittent : Please recheck your infrastructure
     
  17. iwinx

    iwinx Jr. VIP Jr. VIP

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    Hi,

    Can I please open a support ticket or PM me your email address registered with us ?

    Steve
     
  18. Raj Kesu

    Raj Kesu Regular Member

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    All your VPS are down again. What is going on ? Look, people do not buy VPS just for fun. People's businesses depend on it. You will lose business like this. Please be serious and do something about it or just announce that you are now into some other business and not serious about the VPS business, so that people will just move on. But, please do not play around like this. People are getting impacted.
    No way to raise a support ticket. After logging into portal, the page to create a support ticket does not even load.
    And, no, there is no issue with my internet, browser, etc, etc. I am a computer technician, I am aware of things.
     
    Last edited: May 30, 2019
  19. Raj Kesu

    Raj Kesu Regular Member

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    All VPS are down at the moment. And also not able to log in to account (able to access the main website, though).
     
  20. Ignatius O

    Ignatius O Regular Member

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    My own vps goes down like every 4hrs I don't know what is actually wrong with this vps