Saw $3.49 offer in title > went to website where it offered the selected windows vps $6.97 > proceeded to checkout to find out its actually $9.95
The prices are OK, but it seems that their customer support is slammed. Left a ticket and still no reply. And then I guess "INSTANT DEPLOY" was just an over statement.
They state that they activate in 30 minutes or less, its been like 40+ minutes still on pending state.
Can you please add me to Skype?
I am trying to connect to my VPS but I am unable to, it says:
1) Remote access to this server is not enabled.
2) The remote computer is turned off.
3) The remote computer is not available on the network.
But the problem is, that when I login in to my AlphaRacks dashboard, it says "Active".
What can be the issue?
is possible to show some examples of your IP ranges?
AlphaRacks has the WORST costumer service I have ever seen. Takes days to get a reply and most the time it’s from a different person (wtf?) and they don’t even know what the fuck they’re talking about. Not only that but their VPS is most likely the slowest thing I have ever seen and doesn’t work half the time.
On top of that, they charged me a $25 fee because I had automatic payment setup (renewal) and they expect the payment to be made 7 days in advance otherwise they charge you a fee (?). When I asked what the hell was going on, they told me that it was their policy and that I can fuck off. When I told them them I would leave a bad review they threatened to close down all my VPS with no refunds.
AVOID AT ALL COST.
Agree,never seen slowest VPS,useless
Open a ticket or you can send me a message on Skype and I can help you out with that.
All my messages are read, what's your username?I have already added you on Skype, but you're not replying me there.
muxlimxaidi7214
I'm sorry about that, I'll try to see if there's anything I can do.
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