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Will my associated account ever be suspended?

Discussion in 'Ebay' started by TutorialBike, Jul 19, 2014.

  1. TutorialBike

    TutorialBike Newbie

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    Hey friends, as the title says I have some accounts I need unsuspended. I need help fixing them. (i.e. logging on and communicating/calling customer care). Also I need any advice on how to get them fixed.

    KEY NOTE: I AM UNABLE TO PM (I'm new ​), SO PLEASE POST HERE!

    The word trade in this article is interchangeable with $ell.

    SIDE NOTES: I am very limited in posting this message (can't say $ell or Thonks), so please forgive me for parts where the writing seems odd or rude. I own two ebay accounts. One is my main and one is a new account I made that got suspended. I have a good eBay track record, (In the very beginning I had some issues, but since I've cleaned up my act considerably - 98.8% with 250+ positive feedback) Also my main eBay account is a PowerTrader, so I try to be an honest user but I have made some mistakes - mainly due to my ignorance to certain policies and practices.

    Here are the details of each account:

    1. eBay account 101 - I made this account yesterday, after my main eBay account got slapped for the first time in months with a VERO case (can't list on it for 30 days) - They may have done this because I used a company logo without permission. Anyways with this eBay account I linked it to my main to get higher trading limits, I then listed a few of the items I trade (one's that did NOT get VERO'd) The next day I got on it and found it was banned indefinitely due to high risk activity (i.e. me listing too many "VERO" items with it being a new account.) The items I listed have never given me trouble on my main account - it also could have been because my listings are very similar to eachother so maybe a duplicate listing policy was broken. Also in the message they sent it said that I am not allowed to use existing accounts or create new ones. So with this account I could honestly care less about trading on it in the future, however I am afraid that because it was suspended it may affect my main (so far my main hasn't been suspended, however I used the exact same info on both my main and this suspended account) I would like to somehow ensure this account's suspension will not affect my main accounts ability to trade - I realize it may drag down my search results, or worse get my main suspended (but so far so good)

    Does anyone know how long it takes to suspend eBay accounts associated with a suspended account? It has been at least 6-10 hours since the associated account was suspended. I did use the exact same info on my main account several years ago, the info being also used on this new account that I made yesterday - the new account that is suspended for the above reasons.

    2. In the event that my main eBay account gets suspended thanks to my new account's gaffe, then it will also be up for unsuspension services.

    Other things: In the past I originally used a PayPal account that was registered when I was a minor, this account had funds held for 180 days - Due to me being a minor upon creation of the account. Only 140 days until the funds are released, has anyone else had funds released after the 180 days?


    Both my main and the new suspended accounts share almost all of the same information.

    Even with all of this info my main account has yet to be banned or suspended (6-10 hours). I'd like to keep it that way, so this single gaffe doesn't ruin my entire eBay portfolio.

    P.S. I apologize if this post seems unorganized or drawn out. I wanted to ensure I made my thoughts, problems, questions, and concerns as detailed as I could.

    Any free advice is warmly welcomed. Please tell me how much to pay you to fix this account. The most qualified/trusted bidder will get the task. I am open to a mod stepping in. Also it would be very illogical of me to not to give you money as you would have info to my accounts, and info about myself.

    Lastly this is my first post so if I have made any errors I apologize, however I have read many posts on BHW so I fell confident I have broken no policies. Yet if I have please let me know.
     
  2. jmt123

    jmt123 Regular Member

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    Since your ebay accounts are linked and one went down, it's only a matter of time before your original account bites the dust. There's no timeframe as to when this will happen - you could be lucky enough to continue operations for months, or maybe it will go down tomorrow. You never know.

    Unfortunately there really isn't any "fixing" the account. eBay doesn't joke when it comes to VERO items and it's next to impossible to get unsuspended for selling those items. You'd need permission from the copyright holder, and even then there's no guarantee eBay would reinstate you.

    You should look into creating stealth accounts to protect your business. Who knows when your main account will go down and you don't want to be left with nothing. Create or buy stealth accounts now, build them up and prepare for the worse. It will be hard in the beginning since you'll have to take things slow, but in the event that one goes down (which is very likely if most of your business revolves around VERO items), it won't be a huge deal anymore since your business is spread across multiple backup accounts.
     
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  3. TutorialBike

    TutorialBike Newbie

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    Trade=$ell - I am limited in what I can type
    Here's the thing the items I trade technically aren't VeRO items however they sometimes are confused as such (This is because we have to state that our items are compatible with big name brands-which is allowed, however some brands aren't happy seeing their name used, even though it's legal to reference a brand if showing compatibility). There are traders who have been trading exactly what I trade for 3+ years, without any problems. The only reason I'm having trouble is for the simple fact I made a simple one-time mistake in listing an item incorrectly(used a logo, and the word "install" instead of "reinstall"). This lead my main account to be "frozen from listing" for 1 month. I stupidly panicked and created a new account, which I realize looking back is in violations of their terms. With this new account I tripped their systems by listing 10+ items in categories considered high risk, but not actually VeRO. At the time I should have known what happens to new accounts when they list in high risk categories, they become instant banned. This is not the case with older (6+months) accounts. So if I started a brand new account tomorrow, with my real info, I could almost guarantee there would be no trouble as I have learned the art of eBay, and what not to do on eBay. The only thing holding me back is a mistake I made on a single past account (literally listing an item in categories eBay does not like - categories considered too high risk for a new account)

    I am completely open to giving $$ to anyone who is willing to help me get this account unsuspended. I believe this would be called "tech support". Well if anyone has an idea of how to fix this (I realize it is extremely difficult) please let me know. I am up for giving the right amount of $$ to anyone who successfully unsuspends this account. - OR anyone gives advice that leads to me unsuspending said account.
     
  4. TutorialBike

    TutorialBike Newbie

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    Jmt, I am grateful for your message, however I feel my last message didn't really respond to you at all. On this new account I didn't get taken down due to VeRO, I got taken down because I listed items in a high risk category (we'll just say computers - however they are not actually what I trade) When eBay's automated systems noticed multiple high risk items on a new account it thought I must be a a criminal better not take the risk of having a new person who trades high risk items. So I was suspended, there were no VeRO claims against this new account.
     
  5. jmt123

    jmt123 Regular Member

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    I see, though my advice in the original post stands.

    Since your account was banned and was linked to your original account, it's only a matter of time before the original account goes down as well. Hopefully you'll still be able to get more mileage out of it, but I would definitely prepare for the worst. You seemed to have learned from your mistakes (listing high risk on a new account being a bad idea, for example), so you're on the right path. But again, I would like to state that getting your account unsuspended would be an uphill battle (I'm saying this to save you money, time, and headaches).

    What did the suspension email say? Was it an MC011? If they want invoices and if you can supply them in addition to whatever else they want, you have an outside shot at getting your account back, but again I wouldn't count on it. The problem is that you also may have broken other rules (possibly duplicate listings, as you mentioned) so even if you get past the invoice step (assuming they're asking for them of course), then you'd also have to deal with even more hurdles.
     
  6. D4RK KNIGHT

    D4RK KNIGHT Regular Member

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    There is no time frame on when you will be linked so the best thing for you to do is lay low and fly under the radar.

    I would also start making new accounts with different information, cookies, and ip's.