1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Why some clients need to be like this ?

Discussion in 'BlackHat Lounge' started by yuuzokun, Sep 16, 2016.

  1. yuuzokun

    yuuzokun Jr. VIP Jr. VIP

    Joined:
    Sep 3, 2010
    Messages:
    689
    Likes Received:
    335
    Occupation:
    Who cares
    I'm really sick of it .

    Till now I've got 6 refunds from may and juin from clients who have already got their products , everything was perfect but they decided to ask for a refund.

    They opt for "non authorized transaction" so Paypal will give them the refund no matter what I do.

    I manage payement via DPD (digital product delivery) so once a client pays he gets an email with the download link. And I have records that the clients have already downloaded their copies but still paypal will always go with the buyer side.

    Really sick of it.
     
  2. lorentzo

    lorentzo Senior Member

    Joined:
    Nov 14, 2010
    Messages:
    808
    Likes Received:
    280
    Gender:
    Male
    It s your fault...if you sell on software..make it with license...i mean to ask for license..and if they ask fr refund..you simply delete their license.
     
  3. yuuzokun

    yuuzokun Jr. VIP Jr. VIP

    Joined:
    Sep 3, 2010
    Messages:
    689
    Likes Received:
    335
    Occupation:
    Who cares
    The product I'm selling is a PHP script. Can't find a way to add licence to it. Maybe I'll pause the service till I make another version of it .

    Thanks for your advice
     
  4. 0xxi3

    0xxi3 Jr. VIP Jr. VIP

    Joined:
    Mar 25, 2016
    Messages:
    238
    Likes Received:
    84
    Gender:
    Male
    Occupation:
    Collecting Government Benefits
    Location:
    SJW Kingdom
    Make your PHP script into a Software as as Service, offering some kind of API instead of the whole code so that you have ultimate control over access and pricing. This way if someone does try to get a refund, you can just close them out.
     
  5. Alchemizt

    Alchemizt Regular Member

    Joined:
    Aug 25, 2016
    Messages:
    221
    Likes Received:
    206
    What are you charging for it? If not allot just put it behind a content locker with some CPA or something. Just a thought. Don't have to deal with GayPal that way.
     
  6. virtualpurity

    virtualpurity Jr. VIP Jr. VIP

    Joined:
    Nov 12, 2012
    Messages:
    764
    Likes Received:
    442
    Occupation:
    SEO, Hosting
    Location:
    /root
    Home Page:
    There will always be chargebacks when dealing with gaypal + the "non authorized transaction" claims are a 100% win guarantee for the scammers. Ask for other payment methods like bitcoin instead if possible..
     
  7. magnus99

    magnus99 Junior Member

    Joined:
    Sep 17, 2013
    Messages:
    136
    Likes Received:
    20
    Give it a try. In Paypal will sometimes side with the seller. Further more Paypal will refund both parties