Why does Stripe close accounts? [GUIDE]

girginos

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Hi Guys,
I have been working with Stripe for about 9 months and have created many test stores and conducted various tests. I think I have figured out many of Stripe's mechanisms and will share this information with you.

As a starting point with Stripe, do not accept high payments. Avoid receiving payments over $1000 in the initial stages. Start with lower payments.

Many users try to receive payments with businesses that Stripe does not support, such as SMM and dropshipping, which Stripe does not favor.See: https://stripe.com/legal/restricted-businesses

Never send anonymous information through Stripe API or payment links. Always send name, surname, address, and phone number details.

Create a rule using Radar to require 3D authentication for payments.
See: https://docs.stripe.com/radar/rules

Do not send fake documents to Stripe support; they generally detect this.

If you have established a legal business, you can create a new account under the main store by using the "Create a new account" option.

Create different Stripe accounts for each domain. If Stripe closes one of your accounts, it will not close the others, and if there is no fraud, the accounts will operate independently of each other.

Try not to receive too many payments via links. If possible, use an integration to receive payments, such as WHMCS or similar applications.

Do not create too many payment refunds.

Main accounts;

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I will let you know when I know more.
 
Agreed with your guide, appreciate your effort
 
Thanks for putting this together. I wish I had read this a year ago. Great guide
 
Although that just guessing but thanks for your information just don't assume it's safe 100% because they just use Machine learning to detect the risky accounts
 
Although that just guessing but thanks for your information just don't assume it's safe 100% because they just use Machine learning to detect the risky accounts
Absolutely.
 
Nice guide, i wish i had readen that a years ago.... What do you sell in your markets? is it scam or legit??
 
Here are some common reasons why Stripe may close accounts:

  1. High-Risk Business Activities:
    Stripe may close accounts for businesses operating in high-risk industries, such as gambling, adult content, counterfeit goods, pyramid schemes, and other categories that violate Stripe’s service policies.
  2. Suspicious Activity and Fraud:
    If Stripe detects suspicious transactions, fraudulent activities, or identity theft, it may close the account as a security measure.
  3. High Chargeback Rate:
    Accounts that receive frequent customer complaints or a high number of chargebacks may be reviewed by Stripe. If the chargeback rate is too high, Stripe may close the account to mitigate risk.
  4. KYC (Know Your Customer) and Verification Issues:
    Stripe requires users to provide identity and business verification. If this process is not completed or false information is provided, the account may be closed.
  5. Violation of Terms of Service:
    Accounts may be closed if the business violates Stripe’s terms of service, such as providing false statements, misusing Stripe's services, or selling products/services that are against their policies.
  6. Regulatory Compliance:
    Stripe must comply with local and international laws and regulations. If a business fails to comply with these laws or is involved in illegal activities like money laundering, the account can be shut down.
Stripe takes such actions to protect the security of their platform and maintain customer trust.
 
The Amount of Failed Transactions actually shows how Stripe is limiting your account as well
and Labeling it currently as a High-Risk business.
 
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