Bit of a rant here, but I'm just so damn frustrated... I've run multiple online businesses since 2006, dealt with thousands of different businesses and services over the years. That being said, BHW Marketplace Vendors have the WORST customer service I've dealt with. It's not even comparable. I swear, every month I've had an issue with a BHW Vendors' service, they taking fucking FOREVER to respond to my support ticket, and in the meantime I've got angry customers crawling up MY ass because their orders aren't being fulfilled. And then come the excuses... "server issue" ... "victim of DDOS attack" ... "I'm in the hospital" ... "rogue employee did this and that" ... you really think you're pulling the wool over my eyes? I know it's all BULLSHIT, I just don't make an issue of it because I don't want to sour the business relationship. If you're running a B2B service, taking longer than 24hrs to respond to customer support tickets is unacceptable.