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who can take an ebay account back?

Discussion in 'Ebay' started by habibg, May 31, 2015.

  1. habibg

    habibg BANNED BANNED

    Joined:
    Jan 25, 2014
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    hi

    any one can guide me about one of my seller just change its account password and add a new paypal and ebay suspend his account temporarily.

    here is message ebay sent

    To unlock your eBay account, you need to:

    1. Change your password on your personal email account and listing tools.
    2. Change your eBay password.
    3. Update or set up your secret question and answer.
    4. Verify that the contact information and other stored information on your eBay account is correct.
    5. Install or update antivirus software.
    we have done this all.

    i think they want us to call them, any one here expert who can do this for me to take account back

    thanks