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What would you do if someone sent you $$$ to paypal?

Discussion in 'BlackHat Lounge' started by MP123, Apr 13, 2014.

  1. MP123

    MP123 Junior Member

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    Hi,

    I have a very interesting situation (well to me anyways)

    A couple of days ago, I received money in Paypal from some woman, i don't even know! At first I thought it was somebody paying me for a web design, or one of my services, since it's not un-common for me to receive money from people who require some work done. However, after looking through my emails and emailing a couple of people I have been in talks with over work been done for them, I asked if this was them sending money to me of there wifes account or someone they know. Both said no. So I was getting worked up all day yesterday, trying to issue a refund but since I received money in $USD and myself been from UK £ I just auto converted.. and this is where the head ache started because since I had already received money assuming it was for work and later finding out it wasn't I was left with the money in my account in (GBP £) and to issue a refund, I found out that if I where to issue a refund I would need to convert the GBP£ Back to --> USD$

    On looking into issuing a refund, because I was converting back from £GBP back to $USD - There was going to be a $70 for a fee incurred by paypal! which really annoyed me because I tried to issue a refund and they where going to charge me $70 USD to refund the money back from £GBP Back into $US DOLLARS! and then I found out, even if I did do that, that apparently I could give a part refund... which pissed me off even more, as why Paypal are making such a simple task into one big fuck off ordeal.. so i done my best researching on what I could do.

    I eventually gave up researching and called Paypal Customer Service. I explained the situation, told them I had received money from someone I don't know, I've tried emailing the person who sent money and met with no-response and explained this to Paypal and they said that if she sent you money and you've tried getting in touch and no one is responding, then cutting a long story short, for me just to keep the money!

    So after I got off phone, I was tad confused how this is even right!

    I mean I'm been honest, I'm trying to make a refund and I'm even emailing her with no response... and all your saying is basically keep it..

    whilst am not sure of the legality of it but was the exact words of a paypal agent, morally speaking I still want to make a refund but am I hell paying $70 to refund money when someone sent it to me, I am not paying for someone else mistake.

    What do you guys think?

    Also just a heads up, always double check your email your sending money to via paypal. For example.

    Your trying to send money to
    Johnsmith@hotmail.com

    But end up sending it to

    Johnsmith@hotmail.co.uk

    I still want to make a refund but what on earth am I meant to do!
     
  2. Conor

    Conor Jr. VIP Jr. VIP

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    If they don't reply, keep it. If they really want the money back, they'll contact you and explain the situation.
     
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  3. lietuvis002

    lietuvis002 BANNED BANNED

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    Just sent her money back. Keep ~5% from the sum (it will cover fees). Is it so hard to do?
     
  4. twitter.followers

    twitter.followers Elite Member

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    Take screenshots which show that you're being charged $70 for making the refund.

    Try sending some more emails to the account from which you got the money. Or try searching for her name and looking for her contact details if you could find some.

    If they money isn't really big, I won't really worry about it and keep the proofs that I tried refunding back the money but couldn't send it back as they were charging $70 for making the refund. Or else as Paypal support said, if she sent it to you, its yours to keep! I would keep the Paypal call recording as well just as a proof to be on the safe side.

    That might create issues if he gets a chargeback for the transaction the money was sent.
     
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  5. Asif WILSON Khan

    Asif WILSON Khan Executive VIP Premium Member

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    Hold the money for 90 days, if nobody contacts you then consider it yours.
     
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  6. MP123

    MP123 Junior Member

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    Whilst I understand what your saying man, morally I wouldn't feel right doing that.

    Really tight situation I'm in, whilst I want to send her all her money back.

    Just was shocked by the paypal agents answer, as I was hoping she could just send it back to her for me but I feel I've done everything I can do.
     
  7. MP123

    MP123 Junior Member

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    Thanks for awesome answer, going to do some of this... I know this may sound dumb lol but how can I record convo of paypal customer service.

    I think I may try calling em again tomorrow and see if the 2nd agent says the same as 1st one.
     
  8. MP123

    MP123 Junior Member

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    I will try to email her more and do what Twitter.Followers suggested and think I am going to keep money in the paypal account, but after 90 days, what else am I meant to do..

    i really would like to issue her a refund but I am not paying for someone else mistake. I had biggest headache of my life yesterday trying to get it sorted, ended up putting other work on the back foot to get money sorted out and sent back.
     
    Last edited: Apr 13, 2014
  9. Techxan

    Techxan Elite Member

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    Hold the money, more than likely PP made a mistake and will take it back.
     
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  10. MP123

    MP123 Junior Member

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    Hopefully, I am going to leave it in account. Was really surprised at what paypal agent said though.

    I thought she was going to be like "right, lets get this sorted for you"

    she was just basically, keep it! she sent it to you, your trying to contact her and shes not responding :-S
     
  11. Cas87

    Cas87 Regular Member

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    Wait X amount of days, how ever long it is before they can claim it back then withdraw it.. if they claim it back, no loss :)
     
  12. MafiaBoss

    MafiaBoss Elite Member

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    send it to me, if you don't like free money.
     
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  13. MP123

    MP123 Junior Member

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    Yeah, morally speaking, I hope she does a chargeback.. but just crazy at how complicated paypal make it to issue a refund and then on top of that an agent basically saying to keep the money...

    I got off the phone like "eeeeeerrrrrrrr" but shocked but what plays on my conscience is that if I was in a position where I ended up sending money to the wrong person, I would hope that person would be honest and send money back...

    I've tried doing that, I've emailed her like 3 times already.. still no reply...

    hopefully she is just a bit busy and then realizes her mistake soon.
     
  14. Asif WILSON Khan

    Asif WILSON Khan Executive VIP Premium Member

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    Seriously, you shouldn't waste any more time worrying about it.
    I know it is frustrating when things like this happen BUT you have done everything in your power to sort it out.
    Make a note of the PayPal conversation (time, person you spoke to etc)
    Take screenshots of your thread yesterday and today.
    Make sure you don't spend/use the money then after 90 days you should consider that money yours.
    If you are still concerned just call up PP again. I am sure they will tell you the same thing they told you earlier.
     
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  15. MP123

    MP123 Junior Member

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    Yeah man, was worrying like hell, spent all day man, all day trying to get sorted, right till I went bed... i ended up listening to your advise and called them today.

    So you think i should do a load of screen shots, keep sending emails and take screen shots off them? take screen shots of paypal where i try to refund... and do you wrecking i should record phone call as in actually recording it live or just take details such as times, who i spoke to etc.

    what you think man?
     
  16. MP123

    MP123 Junior Member

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    LOL sorry man, hopefully she makes charge back.. going to do everything right and then if no response after numerous emails to her 90 days, going to do what the paypal agent said
     
  17. bartosimpsonio

    bartosimpsonio Jr. VIP Jr. VIP Premium Member

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    I've had "free money" wake up in my bank account. I went to the bank and told my manager to take it back to wherever it came from. Who knows the MF who sent it could be a terrorist and then I'm receiving funds from some criminal.

    If you didn't work for it, the money's not good.
     
  18. Asif WILSON Khan

    Asif WILSON Khan Executive VIP Premium Member

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    Just take screenshots of the threads, keep copies of any emails and log your calls to PP.
    If you can record the call then do it but just a log of the name of the Customer Service Agent, time and details of what was discussed would be sufficient. (They possibly record it anyway, they will keep a log that you called too)
    Then you have the required evidence that you have done your best to return the money.
    After 90 days I would consider the matter closed.
     
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  19. SocialMediaManager

    SocialMediaManager Elite Member

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    When you become a Conciseness guy like Jessie Pinkman

    [​IMG]


    Better call Saul

    ul [​IMG]
     
    Last edited: Apr 13, 2014
  20. Asif WILSON Khan

    Asif WILSON Khan Executive VIP Premium Member

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    Oh, OP, if you still feel you don't want to touch the money after 90 days, then just donate it to charity and get a receipt.

    Good Luck