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What Software to use for a WebHosting Company

Discussion in 'BlackHat Lounge' started by mrtornado, Jan 4, 2013.

  1. mrtornado

    mrtornado Jr. VIP Jr. VIP Premium Member

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    Alright, so I have a few servers in a few data centers and right now I would like to open a web hosting company with Hosting, Dedicated Servers , VPS and VPN's, Could Hosting and so on.
    If somebody has any experiance with this sort of things, what exactly do I need to mange this. I search around a little bit so I would probably want to use http://www.whmcs.com/ is this all I need.

    Do I need something else ? If so what's that ?

    Thanks in advance for the answers.
     
  2. nirose

    nirose Senior Member

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    i know whmcs can handle most of the hosting stuff automatically like creating accounts, suspending and billing but i'm not quite sure about VPN's.

    may be you can get SSL certificate as well so that the customers feel secure.
     
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  3. mightybh

    mightybh Jr. VIP Jr. VIP Premium Member

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    Do you know how much technical knowledge you need to be able to run a successful hosting company? If you don't know which software to use I suspect you may struggle when somebody asks you to SSH into their box and clean up a partition or configure DNS server or help them with curl errors during apache reconfig. You won't have time to ask around on the forums when your clients are sitting there with a dead box that's refusing to load unless you hire a full time engineer.
     
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  4. mobo57

    mobo57 Registered Member

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    That's the one I use. Standard stuff, cpanel, plesk, and Joomla and WordPress on the skeleton for the accounts. Truth is I only do hosting to utilize the excess capacity I have on my servers so it's not a major part of my business.
     
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  5. Zapdos

    Zapdos Power Member

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    If you don't know what to use, do us all a favor and don't sell hosting.

    We don't need another flaky host who doesn't know what to do. You'll just piss your customers off and make them lose money due to your own lack of skill.
     
  6. mrtornado

    mrtornado Jr. VIP Jr. VIP Premium Member

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    I'm not planing on handle the support myself, I will hire somebody to do that 24/7, I was just putting a business plan together, in fact I don't really know if whmcs can handle Dedicated Servers Selling and VPS, also there management, also I don't know if there user control panel let's the normal user reboot there Dedicated Servers and so on.

    I imagine that I would need cPanel installed on the machines for webhosting since it has all that addons to install wordpress and so on, but what about dedicated servers how would I administer them and monitorize what ip addresses are related to that server, what bandwith are they using and so on. Ofcourse I would like full control over my network on my admin side and full statistics.

    And btw I could handle some of the thing you just typed like configure a DNS server, but I'm not by a long shot a professional network engineer :)

    You're just retarded.
     
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  7. bigkapp

    bigkapp Regular Member

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    I'm not an expert at web hosting or anything but can't you just buy resell hosting from host gator and have them take care of all that? I'm doing SEO myself so incorporating web hosting into my business plan for my clients would be perfect. I don't mean to steal your thread mrtornado but maybe we can both learn something new.

    One question : Other then customers asking to SSH into their box's, clean up partitions or configure DNS server's, what type's of problems dose most small web hosting providers have?
     
  8. mrtornado

    mrtornado Jr. VIP Jr. VIP Premium Member

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    Don't worry about it just ask what you need to ask :) let's hope this thread will help others too.

    As far as I know if you are selling re-seller hosting the tech support will be handle by the company you are buying from. For me the situation is different because I already have servers, rooters and a lot of equipment and internet from telia for my proxies business but I would like to expand in the area of hosting too.

    In regards to your question, customers can ask you anything related to the product you are selling, like even how to send emails, or how to configure wordpress on there web site.... but if you will sell re-seller hosting I think they will handle to support.
     
  9. mrtornado

    mrtornado Jr. VIP Jr. VIP Premium Member

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    Yea truth is for me is the same but I would like to make an idea before I really get into it. Because even if I hire tech support and network operators I would still like to understand everything to keep control of my business. Btw pm your hosting website or paste it here so I can check the competition out :boxing: :)
     
  10. bigkapp

    bigkapp Regular Member

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    Thanks for the answer mrtornado. Sounds like your in a whole different league then I am. Hope you find your answer and good luck!
     
  11. ShadeDream

    ShadeDream Elite Member

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    WHMCS FTW! I used to like ClientExec but not so much anymore. Other than technical knowledge, good support, a website and good marketing, you probably don't need much more.
     
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    Last edited: Jan 4, 2013
  12. stratocentric

    stratocentric Junior Member

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    If you buy re-seller hosting from HostGator for instance, you need to read their agreement...they do not handle "all the tech support"...they will answer server related issues from you. You cannot just give your clients the HostGator support number. You are responsible. When your clients don't update their software and get hacked...taking down 120 of your clients' websites...your phone will be ringing non-stop until the issue is taken care of. You must know how to track down illegal chat scripts and bots that are stealing all of your client's resources. You must know how to update security patches on your servers, remove hacking scripts from the command line, setup and manage WHM administer and troubleshoot mail server issues, explain to your clients why they are getting 500 errors from the new script they are trying to upload, why doesn't their new php script work (hint: it is your fault...lol), manage an incremental backup system, restore websites from backups just to name a few items off the top of my head.

    If this all doesn't look very familiar to you, I would stay far away from hosting as a business model because you will literally have to have hundreds of clients before you make any money if you plan on outsourcing everything.
     
  13. phracktl

    phracktl Regular Member

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    I'd do white label host reselling...and rent out spare capacity to botfarms :)