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What if you have been scammed

Discussion in 'Ebay' started by babarali124, Nov 11, 2013.

  1. babarali124

    babarali124 Regular Member

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    Hello,

    I had a question that i need to ask people who are selling items or have past experience with it.

    For example : I am a seller on ebay, i sell electronic products like mobile phones, tv, gaming consoles etc.

    I have heard people and read on google that hackers hack ebay accounts and purchase goods from fake/ Hacked paypal accounts.

    So if someone purchased an iphone from me, i have to ship it within 24 hours. I get my payment in the paypal account. The item is shipped to some other country (some other address not in the paypal account one). So the next day i come to know payment has been reversed or it was fake and all, and i lost the item and the money.

    So what do to then ??

    I can contact paypal and ebay and let them know everything.

    How to get the item back ??

    How to get the hacker ??

    The same question is for every online shops. Like amazon, walrmart, etc .

    Secondly if i have my personal eCommerce site, not related to ebay or any big web store. What should i do if scammed the same way ?? and same situation ??
     
  2. LakeForest

    LakeForest Supreme Member

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    I haven't sold on ebay in a while, but don't you have to ship to the paypal address, and can't you stipulate it must be a confirmed address?
     
  3. babarali124

    babarali124 Regular Member

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    I also haven't sold anything on ebay. So i really dont know the procedure. Whatever i found on the internet, information about the payment procedure , I have written above, people who actually sell on ebay etc will reply i guess. We often do get emails from the buyers to ship the item as gift, as they want to gift it to someone else ( birthday , Christmas etc) . Moreover, i also wrote personal shops + other web stores. What if this happens on other stores. Secondly we do accept credit cards on personal web stores, So if someone purchases item from hacked credit card and then a few days passed funds are charged back. What to do then ?
     
  4. MadStacks

    MadStacks BANNED BANNED

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    A few rules to selling successfully on eBay -

    A. Always pay for shipping that comes with a tracking number so you can prove the item was shipped.
    B. Never ship to any address besides the one that is on the PayPal account.

    Did you have tracking with the item when you shipped it? If so you might be able to fight this dispute.