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What do you do when one of your client stops to work with you?

Discussion in 'Offline Marketing' started by Frogserv, Sep 30, 2013.

  1. Frogserv

    Frogserv Regular Member

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    I have a SEM/ORM business and one of my main customer stopped to work with us.

    They have 4 main competitors and they sucks at SEM (especially at SEO).
    Do you think it's unfair or unethical to go with them? It's the first time, this happens to me :-/
     
  2. a-jani

    a-jani Junior Member

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    Don,t work with them. leave them and find new clients. Just keep going and don,t look back.
     
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  3. SocialMediaManager

    SocialMediaManager Elite Member

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    If your agreement expired then yes but dont talk about first client and dont share their strategy with second client its unethical
     
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  4. Frogserv

    Frogserv Regular Member

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    The competitors of the lost customer are potential clients. Why do you think it's better to not work with them?
     
  5. oxonbeef

    oxonbeef BANNED BANNED

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    Take the work and damn your former client.
    This is business.
    I'm sure they'll have no sentimental feeling toward you when
    issuing their next contract.
     
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  6. b1step-ahead

    b1step-ahead Power Member

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    As soon as someone quits paying, and it goes a month after last payment it's fair game to get new business.
     
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  7. Frogserv

    Frogserv Regular Member

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    Thanks for your feedbacks !
     
  8. innozemec

    innozemec Jr. VIP Jr. VIP

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    Yep, this is just business, nothing personal! I'd try myself at the competitors if they are interested in.. The same way the former customer will probably try with someone else to do his SEO/ORM and that is a competitor of mine, isn't it?
     
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  9. Frogserv

    Frogserv Regular Member

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    I don't think so, they have no more money :x
    They stopped because they can't pay me anymore
    But I understand your message
     
  10. steelballs

    steelballs BANNED BANNED

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    Business is business if there is green $$$$$ to be made take it...

    No qualms...
     
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  11. Frogserv

    Frogserv Regular Member

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    I prefer pink ;)
    Nota_500_euros.jpg
     
  12. ok888

    ok888 Jr. VIP Jr. VIP Premium Member

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  13. innocent_kid

    innocent_kid Power Member

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    dont share their strategy but sure if compittor are hiring u than for sure go with it.. its business
     
  14. netmoney1

    netmoney1 Executive VIP

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    You service who will pay you. Simple as that.

    Example: A baseball player on the Red Sox has been with the organization for 10 years and suddenly his contract is up and enters the free agency market. The Yankees (arch enemy and divisional opponent) offers the player a contract. He signs with them because they are willing to pay him. There is no loyalty when money is involved.

    The minute you let emotions get involved you lose.
     
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  15. ContentLockPro

    ContentLockPro Power Member Premium Member

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    Find another 2 clients bigger in size and you good to go!
     
  16. fistor

    fistor Regular Member

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    A mind needs books as a sword needs a whetstone, i
    If the customer was loyal to me, and only stopped because they had no money left (like you said) I would not approach their competitors, no.
    But that is just me I guess.

    Ultimately I do understand the "business is business"-Attitude though. And the ones running that mentality are not better or worse than me. They just have a different point of view :)
     
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  17. Frogserv

    Frogserv Regular Member

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    Thank you guys for your points of view.

    I have decide to contact competitors though email.
    I will write them (the mail is in the drafts) that as I have worked for one competitor I know their specific industry and I can help them like no one else :)

    But I'm confusing about one thing.
    Will it be smart to write in each email that every competitor will get this email and so they need to respond quickly? :)
     
  18. blackroyale

    blackroyale Newbie

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    I'm slowly turning towards that "business is business" mentality. Business is about making money and worrying about your past clients does not equate to money. They're focusing on making money while you are concerned about how they feel about you working with one of their competitors. I don't care how you look at it, but that just doesn't make sense.

    If your contract didn't include a NCC, then their competition is fair game. Go ahead and send those emails, and definitely let them know that you're in touch with their competitors. That will help to create a sense of urgency and it might even drive them to a bidding war!
     
  19. ipodtouchhackerisher

    ipodtouchhackerisher Senior Member

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    Neverlet emotions get involved. Make your own decisions.