Your transaction was already updated as I can see.
As clearly mentioned on our panel, Support tickets are getting resolved faster, However, no ticket was created from your side and email responses will take longer, and it`s mentioned on our FAQ/Contact.
If you choose to contact via Email, be patient.
Please make sure to reach our support team, which is via Ticket system, before making such statements.
Thank you and good day!
Thank you, my balance is updated now.
"Please contact via mail with transaction ref." This was the message I received on your pannel.
Anyways, going to test your traffic..wish me luck
Have a nice week sir!! Cheers!