I was just contacted by a web design company which I hired to design a website for me exactly one year ago. The website in question was never finished because the job was done in an incredibly poor and unsatisfactory manner so at the time we paid half of the total sum and cancelled further work. The second half would have been paid upon successful completion and delivery of said site. Now exactly one year later I recieve an email from the manager of my project requesting the second half ($800+) for the website. In the email it states "Should you neglect to contact us in regards to the your delinquent account, your account and it?s balance will be forwarded to the credit bureaus and or a 3rd party debt collection agency." I still have all of my old emails exchanged between me and the design company in question and I did a little digging around in their terms and conditions to see how I could respond. In the original "Scope of Work"document it stated "Total Investment: $1875.00 (50% to start, 50% on final development link)". In their TOS I found "Delivery of all orders is based upon the website being completed per the original "Scope of Work" issued by the web development consultant along with a maximum of three full sets of revisions issued by the client. Delivery is considered "delivered" upon receiving of the "release form" which is generated and issued to each client so that they can sign off on their website release. Certain circumstances result in websites being released on the internet prior to receiving a "sign off form" however delivery is still not complete nor is the product considered finalized until the release form is obtained." A year ago I did recieve one development link to a still unfinished website for the purpose of previewing the progress (or lack thereof) they had made. The term "final development" link would assume that there is a development link pointing to a final, completed website. I had also never recieved a a "release form" from them which according to their own TOS would mean that the website was never considered complete or delivered. A year ago I had quite a horrible experience with this company and so cancelled further work on the website and have never looked at the site ever since. However upon typing in the domain name in question (which is in my posession, however expires in only a week) I found a placeholder saying "The official website of ________ is coming soon. This website is being built by _________". In other words there is no website to speak of and the project was never completed or delivered. In their email today, requesting the remainder of the money it states "Project Status: Completed". I'd appreciate some suggestions in what my options now are? Should I contact the design firm and dispute the case directly with them? I do not want to be caught up in a legal battle with them, the debt collection agency on one side and me on the other. However I do NOT intend to pay them one cent for a project they never finished, when I had already paid them the first half (up start) sum last year for which I recieved nothing but an incredibly poor service and experience. Right now I'm trying to gather evidence to use to dispute them by. I took a screen capture of the domain/website to prove that it's incomplete and was never launched, but realized that I need to have a date along with the screen shot to be able to prove that it is a current capture. The date and time on my deskptop can be easily changed so a print screen would not count as being worth much. How should I take a screen capture of the domain so that I can irrefutably prove the date of when it was taken? What other information should I gather or do I need to dispute the case successfully? Any help would be greatly appreciated.