Unpaid Balance - Suspension

manishsinhacse

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Hey, guys - I'm facing again - unpaid balance suspension issue.

Do you guys, also facing same issues -??

I'm just making, confirm - only I'm who is facing this, issues - other guys also.

Some, accounts are running fine, those who are atleast 2 weeks old, but new accounts getting suspended due to unpaid balance, from last 3-4 days - the things rising in my case.

PPlease share, do you guys also having same kinds of issues, my accounts are usa based
 

Trust WorkShop

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Any suspension whatsoever, just appeal the suspensions (even unpaid balance suspensions). Account reactivation depends on luck. Why luck ? Myself and a few other members have even had accounts that had blackhat campaigns, reactivated upon appeal (suspension appeal).
NOTE : Accounts refers to Google Ads accounts, as this is Adwords (Google Ads) section.
 

manishsinhacse

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Oops, I'm asking all about Adwords - Google Ads, I'm unable to edit.

Adwords, unpaid balance suspension -
 

hiraveer

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Any suspension whatsoever, just appeal the suspensions (even unpaid balance suspensions). Account reactivation depends on luck. Why luck ? Myself and a few other members have even had accounts that had blackhat campaigns, reactivated upon appeal (suspension appeal).
NOTE : Accounts refers to Google Ads accounts, as this is Adwords (Google Ads) section.
1st appeal rejected. do you think 2nd appeal they are going to reply?
I mean 99% time after 1st appeal reply they don't reply of 2nd appeal.

what about you? do you also appeal 2nd or 3rd time?
 

manishsinhacse

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Noops, never did, but some accounts appeal around 14 days ago - but still - waiting for reply.
 

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1st appeal rejected. do you think 2nd appeal they are going to reply?
I mean 99% time after 1st appeal reply they don't reply of 2nd appeal.

what about you? do you also appeal 2nd or 3rd time?
If a reply comes that the suspension is final, "we will not be reactivating ...", then no point in appealing again 2nd, 3rd, 4th times ... all would get the same rejection replies. (Ofcourse, via via agency level old accounts with account history is another story).
 

Terry1-

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Yes the unpaid balance problem is back also for EU.
Can confirm. Used to have 5 working google ads account every week but now it's completely random. What happens is that my google ads campaign goes live, 5 minutes later I refresh and it's still active. I then wait 20 minutes I refresh again I get a message saying I'm suspended for unpaid balance. Have you tried appealing maybe?
 

hiraveer

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yah I appealed some unpaid accounts.. but you know waiting time is too long..reply will come after 20+ days minimum
 

danieldni

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:) :) Yeah but the billing date is 1st and u will lose the account if your account is not fix soon
 

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:) :) Yeah but the billing date is 1st and u will lose the account if your account is not fix soon
Solution to that is pausing keywords 1 day after submitting the appeal, so there would be no spending and if reactivated then unpause keywords on the 2nd day of the following month and use the account (referring to newly created suspended accounts that are appealed).
 

hiraveer

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do you guys also getting multiple suspension like this?


download.png
 

djj34

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Had the same problem years ago. I think google is doing this on purpose. There is no other choice but to pay an amount and fill out the appeal form. However, these days, the answers to the objection forms can take up to 1 month.
 

VitalyProkofiev

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This system is buggy as hell, I once got two suspensions for circumventing systems, there were two separate emails, and two messages on red weblayer. Play around it and you'll see how weird it can behave sometimes
 

danieldni

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do you guys also getting multiple suspension like this?


View attachment 213249
The second suspension came in response to the appeal. I think you appealed after the first suspension. There were situations when I made appeals and I was rejected without receiving a mail from them resulting in a second suspension email.
 

splawnnitro

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I'm seeing aa lot of 'Unpaid Balance' suspensions in the past month as well. I'm hoping that eventually it fizzles out and goes back to normal, like it did last year when there was the same Unpaid Balance issues
 

hiraveer

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The second suspension came in response to the appeal. I think you appealed after the first suspension. There were situations when I made appeals and I was rejected without receiving a mail from them resulting in a second suspension email.
I thought the same too but the appeal status is still showing as pending when I check the side panel.
 
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