Unhappy buyer, what should I do?

kharm

Power Member
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Feb 9, 2009
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I had a bad buying experience from Powersports Superstore inc

The gist of it:
I see the motorcycle part I need & buy.
The motorcycle part turns out not to be the right fit. Whether it be for incorrect website display, incorrect mailing whatever, it did not fit.
It took me over 30 days to get the mechanic and shipping of the part in, so after 30 days is when I mailed it back.
They vehemently deny returning the package (at 20% restocking fee which I agreed to) because of the package was open (you need to open a rotor package to put it on the bike... as a customer we kind of expect it to fit)

Any ideas how I can turn their $95 into -$995? I am planning to distribute a press release and do some social to them, but maybe videos too
 
Well if it is store policy, I don't see how you can get around it? Unless some form of consumer watchdog that you can actually contact, I am sure it would be on them to dispute some form of fair trading on your behalf.
 
Honestly, just give it up.

There's no reason to throw good money after bad, and the company probably has strong terms of service policies set in place.

Think about it, they have no reason to scam you for under $100.
 
As Ghandi said "an eye for an eye will only make the whole world blind".

Best to avoid blinding yourself and put it down to experience. It's hard to swallow but better than wasting effort, time and maybe money for little reward. Focus instead on making the money back u lost
 
eh OK well that's a whole lot of perspective from everyone.. but I'm pissed so I'm going to spend $5 to tell my story. Gotta put these jokers outta business
 
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