I am using berman hosting for my VPS since last year. Recently I moved to new city and got a new internet connection. Now with this new connection I am unable to login to my VPS. I have formatted my computer when I moved here and installed windows XP updates. The problem is that don't even get to login screen when I just enter my VPS IP in my windows XP remote desktop connection tool. Here is the screenshot of error Now there are few points to be mentioned. 1) I am using windows XP SP33 on my desktop. Previously my VPS has windows XP too. After moving to new city, I got a new vps from Berman hosting and it has Windows Server 2003 R2 SP2 Enterprise. 2) I got a new internet connection after moving. 3) I have formatted my desktop and installed windows XP SP3 and all the widows automatic updates. When I first faced this issue, I have tried opening support ticket at berman hosting. They told me that everything seems fine at their end. Then they moved my VPS to another machine and gave me new IP and credentials. The problem still persisted. I am not sure if problem lies in my end or my vps provider. Can anyone help me with this? Any suggestions or help is welcomed. EDIT: I am also open to sign up for new vps providers. I need vps to run my seo tools. My budget is not high (this was the reason i opted for berman hosting at first place). If any VPS provider is willing to troubleshoot my problem and make sure that I am able to connect to their VPS, I will sign up. P.S. mods i think this is right section to start my thread. If not please move this thread to right section.