- May 8, 2024
- 58
- 30
Hi guys(&girls),
I've been researching the web, forums etc. but found nothing that would convince me. Looking for a Telegram AI powered chatbot for customer support/sales. Its the bottleneck of our current operations, we're having repetitive questions, nothing that much complicated.
This chatbot is to-be our first line of support. When out of answers the users should have the option to choose to speak with a live-agent. We train the bot of course with our data in different languages (English, Spanish, Italian etc.). Meaning bot should either "recognize" the users language or have an option to choose the language.
I would also expect that the bot learns from the conversation our live-agents are having with the users. Do I wish for too much? Can you reccomended please something from experience? Not a problem if it's a paid service/bot. You're the best, thank you!!
I've been researching the web, forums etc. but found nothing that would convince me. Looking for a Telegram AI powered chatbot for customer support/sales. Its the bottleneck of our current operations, we're having repetitive questions, nothing that much complicated.
This chatbot is to-be our first line of support. When out of answers the users should have the option to choose to speak with a live-agent. We train the bot of course with our data in different languages (English, Spanish, Italian etc.). Meaning bot should either "recognize" the users language or have an option to choose the language.
I would also expect that the bot learns from the conversation our live-agents are having with the users. Do I wish for too much? Can you reccomended please something from experience? Not a problem if it's a paid service/bot. You're the best, thank you!!