Sweetfunny, do the right thing: Offer ScrapeJet for $17 to those that bought ScrapeBoard

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What ???

Is that supposed to be another dig about Sweet not wanting to help her customers?
No. She is very helpfull. What i said is she refuse to use easier/less time consuming way of supporting customers for sake of advertising and keep telling everyone its point which hold her back, she spend day and night on support etc (no literally but what people can assume from post wroted here) for this cheap price. Nobody told anyone how much to charge and how handle support properly (for both ends) way, so its not mine (customer) fault she choose this way of doing it.
 
With the amount of support that goes into releasing a product like scrapebox, I'm surprised SF has had the time to code anything else. Unless you have been there, you really aren't in a place to comment. Threads like this are the reason most devs keep their products to themselves, it isn't worth the headache.

As long as the developer keeps the customers money, it IS their place to comment. I am a firm believer that people can "fire" their customers, but in this case the seller has to make a decision: Agree that they didn't live up to original promise and refund. Or tell the buyer that they have and continue to deliver on their promises and the buyer can piss off.

Sweetfunny has chosen to tell any buyers who believe they are entitled to a refund to piss off. The developers aren't hiding behind any "beta" crap so why are you trying to hide them? The developers official word is that the tool works just fine as advertised and that any issues using the tool are strictly on the users end.

I don't want to hear any more about "beta testing" bull because it is simply not true. The product was opened up to purchase multiple times for the public and nowhere has the developer been blaming issues on being "in development" or "in beta". I will say it again, the official statement from the developers is that the tools works properly, no updates are needed at this time, and any bugs they are aware of are a result of the users environment/settings, not the tool itself.

The majority of users seem to think the tool sucks ass. Even people defending Sweetfunny are saying the tool sucks ass. Now the only official question is: Does the tool live up to what it promises on the sales page? From what I have heard from users, it does not get updates regularly and does not receive new features regularly, which is what they feel was promised to them based on the comparison they made between Scrapebox and Scrapeboard.

If the developers would release a timeline of publicly released updates and changes and feature addons, we could settle this all once and for all. Just release the changelog publicly with a timeline of the changes.
 
Maybe if you guys spent less time complaining about buying a $47 tool and actually working then $47 wouldn't seem like such a great deal of money?

Never ever buy something on what it claims it can do in the future, only buy for current functionality.
 
If you feel you've been wronged, why not open a shitlist thread so the mods can mediate and help settle the problem. Going back and forth about the same issue put into different contexts will never solve your problem.
 
As I said earlier, I don't want a refund, or a discount on another tool. I just want one that works as advertised.

I'm sure we've all bought tools that don't live up to the hype, I know I have. It's just that scrapebox was that good we all expected scrapeboard to be equal, and it wasn't even close.

All this has really done for me is make me lose a bit of respect for sweetfunny & co, and therefore I won't be jumping on any future releases of theirs until the reviews are in. They earned my trust with scrapebox and now have lost that trust with scrapeboard.

And while I do feel that sweetfunnies response was not ideal I did not feel that the "fuck off" was directed at me or anyone else who posted here, just the original poster.
 
I agree, just open a thread on the shitlist and settle it, it's not doing any good arguing with people like yukinari etc who for some reason are defending the POS that is scrapeboard. Yes, sometimes customers are extremely difficult and deserve to be told to fuck off, but in this case it's just someone complaining that the software doesn't work and is not being updated as promised. That's 100% reasonable and the OP is right in this case, and doesn't deserve to be told to fuck off. I won't be buying anything from this company again. I guess I will just stick to Botmaster. He is completely unresponsive but at least he delivers. The updates for the latest version of Xrumer were insane - a hell of a lot of work.
 
Paid betas are not uncommon offline by the way, just wanted to let people know who are not familiar with the offline software world. When I bought in at the pricepoint, I knew I was buying in at something in development, and during the course of development, they decided to kill the project..believe it or not folks, that happens all the time in the dev world.

The only gray area, if Sweet and her team wants to take a look at this, is the "box top license" stuff. What it comes down to is:

1)bringing in new customers with both the offer of product
2)bringing in new customers with the offer of further support of said product

In my opinion, much of the functionality of the product WAS there in a BETA product. Granted, it had its issues, and I'd argue that some of the earlier versions were better than some of the later versions, but whatever.

I also called this months ago too ;) If you look at some of my scrapeboard posts, I basically said that Sweet was prob stopping development on Scrapeboard due a biz decision regarding the further effectiveness of profile building post panda, etc. So this doesn't surprise me.

What I would have liked to have happened, at least in a mail blast to the paid beta testers, was an acknowledgement of sunsetting your product code.
 
I think it's silly that people bombard sweetfunny because of the "lifetime updates" thing. What you all don't seem to understand is that in law "lifetime updates" doesn't mean someone is bound, for the rest of their human life to update the software for you essentially becoming your slave. It means you'll get updates for the LIFETIME OF THE PRODUCT!

That's a VERY important distinction. Sweetfunny could close the project legally at ANY time and none of you would have a leg to stand on. She's made a *huge* amount of money from it already and could easily retire and leave you all arguing among yourselves.

If you keep attacking someone you're not going to get positive results from them. You'll make them want to just say "fuck it" and quit. Try to be more diplomatic if you want better results, people.

So many people have this whole "The world owes me a living" attitude. You bought a piece of software for a small amount of money, yet you expect your hand to be held for eternity as well as continual updates, features, fixes. Sweetfunny is clearly doing her best. She can't do anymore than she's doing. She's been around for a long time when at any point she could have just run off with the money.

It's really in your best interest to act more diplomatically. Support is a damn nightmare for software products and by acting the way you are you're just damaging yourselves. Support and fixes are the reason software like senuke costs $130/mo. If scrapebox etc costed that much from the beginning then 90% of you would never have been able to afford it and make money with it. Think about that the next time you launch a "the world owes me a living" attack on someone.
 
From what I have heard from users, it does not get updates regularly and does not receive new features regularly, which is what they feel was promised to them based on the comparison they made between Scrapebox and Scrapeboard.

If the developers would release a timeline of publicly released updates and changes and feature addons, we could settle this all once and for all. Just release the changelog publicly with a timeline of the changes.

Since your one of the main ones complaining, why don't you enlighten us all since you know everything else? Open the help menu and it's right there, no of course you don't even own the software you have a completely different motive for spending all this time complaining. But if you want a changelog, it's right here:

http://www.scrapeboard.com/changelog

There's been 66 updates in about 47 weeks, which is less than one per week and the last update was on the 19th November so a week ago, and the previous a week before that.

As i said before, ScrapeJet has the potential to free up a lot of time to put in to development of "all" tools which will benefit everyone and i think you can see this. But you don't want users of ScrapeBox, ScrapeBoard and ScrapeJet to have anything going forward you just want all the tools to disappear.

So carry on with your bashing about something you don't even own, you are just making things worse for everyone.
 
All that talk and you never did "officially" purchase the software?

As long as the developer keeps the customers money, it IS their place to comment. I am a firm believer that people can "fire" their customers, but in this case the seller has to make a decision: Agree that they didn't live up to original promise and refund. Or tell the buyer that they have and continue to deliver on their promises and the buyer can piss off.

Sweetfunny has chosen to tell any buyers who believe they are entitled to a refund to piss off. The developers aren't hiding behind any "beta" crap so why are you trying to hide them? The developers official word is that the tool works just fine as advertised and that any issues using the tool are strictly on the users end.

I don't want to hear any more about "beta testing" bull because it is simply not true. The product was opened up to purchase multiple times for the public and nowhere has the developer been blaming issues on being "in development" or "in beta". I will say it again, the official statement from the developers is that the tools works properly, no updates are needed at this time, and any bugs they are aware of are a result of the users environment/settings, not the tool itself.

The majority of users seem to think the tool sucks ass. Even people defending Sweetfunny are saying the tool sucks ass. Now the only official question is: Does the tool live up to what it promises on the sales page? From what I have heard from users, it does not get updates regularly and does not receive new features regularly, which is what they feel was promised to them based on the comparison they made between Scrapebox and Scrapeboard.

If the developers would release a timeline of publicly released updates and changes and feature addons, we could settle this all once and for all. Just release the changelog publicly with a timeline of the changes.
 
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Since your one of the main ones complaining, why don't you enlighten us all since you know everything else? Open the help menu and it's right there, no of course you don't even own the software you have a completely different motive for spending all this time complaining. But if you want a changelog, it's right here:

http://www.scrapeboard.com/changelog

There's been 66 updates in about 47 weeks, which is less than one per week and the last update was on the 19th November so a week ago, and the previous a week before that.

As i said before, ScrapeJet has the potential to free up a lot of time to put in to development of "all" tools which will benefit everyone and i think you can see this. But you don't want users of ScrapeBox, ScrapeBoard and ScrapeJet to have anything going forward you just want all the tools to disappear.

So carry on with your bashing about something you don't even own, you are just making things worse for everyone.

so if scrapeboard works good and updated weekly , why you don't sell it ?

i got this email from your support today :

Hello,

ScrapeBoard is no longer for sale sorry.

Regards,
ScrapeBox Support.
 
I agree with Yukinari84 about asking for refund 9 months after the purchase of a tool.

There's no grounds whatsoever because

a) As Sweetfunny said, there's been around one update per week more or less.... and she promised regular updates. You should be reminded that the only other tool getting updates close to once per week, or even twice per week is SENUKE for which you are paying 150$ MONTHLY! For a one time payment, after 9 months? come on, it's like if hypotetically, she stops updating scrapebox - after years of using it would you ask for a refund now?

b) You have had a chance to ask for a refund in a reasonable time frame, maybe you weren't satisfied but decided to give it more time, but that was your decision alone

Even if one product doesn't work out, you cant always expect what you want, it is a very complex project and any programmer would understand the kind of effort and knowledge that's required to get Scrapeboard to this stage that it is right now. For the price it was offered, it was a very good deal. Maybe it didn't handle EVERY thing as people expected but it was still underpriced compared to the work involved in my opinion.

Also, it's sweetfunny's common curtsy to give a bhw discount on each of the products sold, and asking for even bigger discounts just isn't right. The work involved should be that much appreciated to respect the decision Sweetfunny makes on discounts instead of doubting it.
 
so if scrapeboard works good and updated weekly , why you don't sell it ?

Exactly. It doesn't work good. I'm not loopline so I'm probably doing something wrong but I did a lot of research on how to get scrapeboard working when I got it, just like I do with every software. The success rate is worse than any other software I've used. It's not worth the captcha cost to run because of the 90%+ failure rate.

I held on to it in hopes that they would get it working. To hear that they've abandoned it and are moving on to the next software... that's frustrating. It's insulting to customers. That's what we're all saying here: the situation is frustrating.

I'm not asking for a refund or a discount on future software. I'm asking for the software that I purchased to work. Maybe I should have just asked for a refund a long time ago and it is my fault for believing in this development team.
 
I do not own any of her software, I usually pay for services but from what I understand Scrapebox was one of the best programs ever developed and SERIOUSLY underpriced. SF should have sold if for more then added a monthly charge to it and this way could have paid for support and freed up her time. And also funded her future programs.
The whole Scrapeboard thing looks like it was a bad business mistake from the get go and obviously will cost more to run than its worth. If I was SF I would probably just refund the people that WANT a refund. I know that if I bought Scrapebox and made a ton of money off it with great support then I would actually feel guilty asking for a refund as obvioulsy her intentions were good with Scrapeboard.

Then if I was SF I would make a product as great as Scrapebox charge a huge fee and monthly payments then sit back and relax.

BTW getting ripped off is buying "gurus" products for like $2000 a pop and I bought a few of them....now that gets on my last nerve...never again!
 
What I am posting is not the software being crap, but that I feel ripped off my by you and SweetFunny because you abandoned the software that you promised to support.

Once again: Stop changing subject and give me my money back

There are at least 10 people in this thread saying that ScrapeBoard is a piece of junk. I don't, I admit ScrapeBoard has bugs but that's not why I want a re-fund. I want a re-fund because when I bought ScrapeBoard I expected updates. Yet you guys got greedy and decided to code ScrapeJet to make more money instead.

This is all your fault Sweetfunny. You put powerful tools in the hands of all the laymen and now they expect a magic button to get rich. And of course they complain when they don't get rich.

People, you have no idea how complex/hard (read: expensive) is to code a decent multi-threaded automation tool like SBox. You should just praise God that Sweetfunny 's business model was to sell it off cheap as dirt, or you 'd still be doing 100 comments per day manually.

You paid yet again a very low price for SBoard and still you complain. When SBoard came out, I read the threads and I compared it to xrumer and it was obvious to me that it was not even close to xrumer - so I sticked with xrumer. You are bitching about how SF didn't create the xrumer killer for your $97. Well, let me tell you, those $97 was too little even for that first release.

Hearing people bitching for < $100 dollars when the actually GOT more value is lame and disappointing. How many hours do you need to make those $100? Instead, you are bitching around for nothing.

Are you a serious professional? Get all the f*cking tools you need and use them. A tool breaks? Get another. Can't find the tool you need on the market? Put your hand deep in your pocket and pay a developer to create it for you. Then go out and make $$$$$.

Unless you are not out there to make money and you just enjoy playing with the latest tool you can get your hands on. And bitching for $100 on money making forums. :D
 
This is all your fault Sweetfunny. You put powerful tools in the hands of all the laymen and now they expect a magic button to get rich. And of course they complain when they don't get rich.

People, you have no idea how complex/hard (read: expensive) is to code a decent multi-threaded automation tool like SBox. You should just praise God that Sweetfunny 's business model was to sell it off cheap as dirt, or you 'd still be doing 100 comments per day manually.

You paid yet again a very low price for SBoard and still you complain. When SBoard came out, I read the threads and I compared it to xrumer and it was obvious to me that it was not even close to xrumer - so I sticked with xrumer. You are bitching about how SF didn't create the xrumer killer for your $97. Well, let me tell you, those $97 was too little even for that first release.

Hearing people bitching for < $100 dollars when the actually GOT more value is lame and disappointing. How many hours do you need to make those $100? Instead, you are bitching around for nothing.

Are you a serious professional? Get all the f*cking tools you need and use them. A tool breaks? Get another. Can't find the tool you need on the market? Put your hand deep in your pocket and pay a developer to create it for you. Then go out and make $$$$$.

Unless you are not out there to make money and you just enjoy playing with the latest tool you can get your hands on. And bitching for $100 on money making forums. :D

What are you talking about? Am I expecting a magic button to get rich? Are you kidding me?

I have XRumer, and I also create my own web2.0 templates with Zennoposter. I am the last one who expects a magic button to make me rich. I just expect that developers keep what they promised.

1. Make the harvester work. Right now it crashes after 4-5 million.

2. Fix e-mail activation so it works better.

3. Improve success-rate for different platforms.

If these three issues are fixed, then honestly, I don't see any huge problems with ScrapeBoard. I still expected constant updates from ScrapeBoard, because that was what it said on the sales page.

I have Xrumer, and I also have a life-time license of VenomSEO. A forum poster was the last thing I needed, but I bought it because I loved SweetFunny and I was so excited to see what she will do with ScrapeBoard.

But I'm was very disappointed when the e-mailed me how she is going to stop support and released ScrapeJet instead. I really didn't except that. $97 isn't a big deal to loose, but it's the principle.
 
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