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Suddenly no access to my host or my sites

Discussion in 'Web Hosting' started by MrDetails, Sep 4, 2010.

  1. MrDetails

    MrDetails Regular Member

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    So yesterday I was working on one of my sites just like usual, when suddenly FTP stopped connecting. No big deal I thought, probably just a minor hiccup. At this point I was still able to access my cpanel and sites.

    Around an hour later I am unable to access any of my sites, my cpanel, my webmail or even the hosts whmcs site. But I am still able to access all of them through a proxy.

    My question is wether any of you know where the problem lies? It's got to be either the host itself blocking my IP (which doesn't make any sense at all, as I have been in contact with the owner several times over the past few days and nothing has been amiss) or my ISP is blocking the sites IP. Neither of which makes much sense, but I see no other way that this could happen.

    Has anybody experienced anything like this before?

    Any help would be greatly appreciated
     
  2. Crixus

    Crixus Regular Member

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    Go through a proxy (free web proxy should be fine) just to see if you can access your sites.

    Your host may be down altogether.
     
  3. MrDetails

    MrDetails Regular Member

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    Like I said I'm able to access all of my sites and my cpanel though a proxy, just not from my home IP.
     
  4. Crixus

    Crixus Regular Member

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    Oh sorry I missed that line. It could be a temporary routing problem, or some type of filter by your ISP.

    Can you reach the IP of your site instead of the domain?
     
  5. MrDetails

    MrDetails Regular Member

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    Unfortunately no, not without using a proxy. I doubt my host would block my IP, but then again why would my ISP block it? Neither makes much sense, but I don't know what else it could be.

    I'm going to call up my ISP and see if they know what's going on.
     
  6. Crixus

    Crixus Regular Member

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    Did you try a tracert yet?
     
  7. inetiatic

    inetiatic Junior Member

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    Hosts block IP addresses all the time if you are doing alot of transferring back and fourth-I've had to call both GoDaddy and Hostgator to "unban" my home I.P
     
  8. 0zzy

    0zzy Regular Member

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    This happens to me quite some times :)

    Have you got whm access?

    If yes login as root (via a proxy) and go at the very bottom where it says "firewall" and there its a "quick allow", you enter your home ip there and there it is, problem solved :)
     
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  9. MrDetails

    MrDetails Regular Member

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    I'm hosted with wachahost on a shared plan so unfortunately I have no whm access. I'm going to contact the host now to see if there is a block on my IP.

    Thanks for the tip though :)
     
  10. MrDetails

    MrDetails Regular Member

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    I did, but I don't know what I'm doing with tracerts so it didn't do much good.

    Appreciate the help though mate
     
  11. pyronaut

    pyronaut Executive VIP

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    PM me your IP.

    You will be blocked via the firewall more than likely.

    Possible reasons :

    More than XXX amount of connections at once (Equates to over 20+ tabs ALL loading at the same time a site on Wachahost). This gives us mild protection against ddos.

    Failing a login on your cpanel, FTP more than 5 - 10 times. Obviously done to protect brute forcing.
     
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  12. rocket

    rocket Regular Member

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    most ISPs will have you set up on a dynamic ip. typically, each time you restart your computer, you are assigned a different ip by your router.
    Use "whatsmyip.org" and restart until your ip changes, and then try to login. If you still can't, then the C class may be blocked.
    Also, check to see if its just one browser or all.
     
  13. MrDetails

    MrDetails Regular Member

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    Both of those sound like me :eek:


    My home IP is actually quite difficult to change, even resetting the whole modem won't do it, nor will clicking "Reset IP" (my guess is that it's faulty, but AT&T is horrible with fixing things so it will probably stay that way). I think I've had 2 IP's total in the last 4 years.
     
  14. market0r

    market0r Registered Member

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    try flushing your dns - or change your dns to 8.8.8.8 and 8.8.4.4 temporarily.
     
  15. MrDetails

    MrDetails Regular Member

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    It's all sorted now, thanks to pyro.

    Protip: Don't have 300+ connections open at the same time to your server :D