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Still Waste Time And Money In Customer Service? You Need A Help Desk!

Discussion in 'Business & Tax Advice' started by len12358, Dec 26, 2011.

  1. len12358

    len12358 Newbie

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    If you spend a lot of time replying to your customers' email requests, you know all too well how important it is to track how much time has passed since each request was received, its current processing status (not yet read/answered/requires additional consultation), who is involved in providing a response, and of having a complete list of requests from the same customer for reference. It has been proven that providing high-quality customer support is only possible using specialhelp desk software ? i highly recommend the iKode helpdesk software!
     
  2. hatgaga

    hatgaga Newbie

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    ok....thanks guy,i get it....
     
  3. subster

    subster Elite Member

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    I use Zendesk. It is not cheap, but sometimes I really here me saying their claim: "I love my helpdesk"