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Spotify suddenly stopped counting most plays

Discussion in 'Social Networking Sites' started by noob0001, Apr 29, 2016.

  1. noob0001

    noob0001 Newbie

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    Spotify's daily trend reports aren't always accurate. Every once in a while, they simply show a day as blank, or report when not all countries are counted, then get amended later, but I've never had this happen before:

    The last couple days suddenly show only only a small fraction (1/4 or less) of my actual plays. All countries accounted for... but MOST plays missing for multiple days in a row now. I'm freaking out. Anyone else have this happen? Did they suddenly decide not to count plays during free trial, or plays under new longer minimum time, or plays from same user, or something like that? Can't find anyone talking about this. On day 1, I thought it was a fluke, but now I'm worried.

    Can someone check their trend reports, please? Is it showing normal from 26th on?
     
  2. noob0001

    noob0001 Newbie

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    Allright, guys. This is no joke. Three days in a row confirmed at less than 20% of actual plays being counted. Something very big and very bad is happening.

    I can't tell if they've suddenly switched what counts as a play (used to be 30 sec), if they are not counting any plays from free trials (still not enough to explain difference), if something about my software is causing nothing I do to count, if they have somehow blacklisted all of my IP's, etc.

    If you receive daily trend reports for Spotify via Tunecore, CD Baby, or whoever you go through, please take a moment to check. Did your numbers tank across the board as of 3 days ago? If so, let's figure this out. Rough guess as to your average play length, mix of user types, common threads to your IP's, etc. Even if your numbers look fine, please take a moment to say so, and any details mentioned above.

    Is everyone else asleep at the wheel on this, or is it something only affecting me?
     
  3. BrandingBaw

    BrandingBaw Power Member

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    I'm not focussing on Spotify but hear some things are off so I guess you're not the only one that's panicing.