Sold replica

D

Deleted member 1213037

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Recently sold a replica bag on eBay - 1st and only time. Item got removed but buyer had already paid so I posted out the item.

The buyer has now opened a return case stating she doesn’t like it, it was packaged ‘disgustingly’ (not true) and she wants a refund.

Do I have any grounds to fight for this? The problem clearly isn’t the authenticity and she is outright lying as clearly she isn’t happy with it. But obviously it is a fake bag so would rather get it back than lose my money and the bag!

Any thoughts would be appreciated.
 
Recently sold a replica bag on eBay - 1st and only time. Item got removed but buyer had already paid so I posted out the item.

The buyer has now opened a return case stating she doesn’t like it, it was packaged ‘disgustingly’ (not true) and she wants a refund.

Do I have any grounds to fight for this? The problem clearly isn’t the authenticity and she is outright lying as clearly she isn’t happy with it. But obviously it is a fake bag so would rather get it back than lose my money and the bag!

Any thoughts would be appreciated.
i'd give a refund and draw a line under it and move on, lesson learnt. You could get into bigger trouble, is it really worth the hassle?
 
Number one rule to remember when selling on Ebay is that the Buyer is always right and the Seller is always wrong no matter the situation! So give the Buyer a full refund and move on!
 
Refund her and don’t jeopardise your account.
 
Thanks all - have done so
 
If the buyer use credit cards to pay,they have the right to make chargeback within 180 days,and one they make chargeback,you can only full refund.You can only appeal with some documents,but the chance to win the appeal is very little.
 
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