1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Site dropped from #1 to nowhere after moving servers. No warnings. Any ideas?

Discussion in 'Domain Names & Parking' started by jsnow, Apr 21, 2014.

  1. jsnow

    jsnow Registered Member

    Joined:
    Sep 5, 2011
    Messages:
    68
    Likes Received:
    50
    Home Page:
    My company does technical support for a website that sells letterman jackets. This site doesn't do any SEO or anything since they were #1 for all their keywords for as long as I can remember. They were hosting with HostGator and there were A LOT of issues and downtime, so after the last major outage on Wednesday they've decided to move to SingleHop.

    We moved the site, everything's fine. Few days in - I get a note from Rankinity saying that they are nowhere to be found for ANY of their keywords. Even the site's name. I'm getting a major WTF moment, checking them manually and it's true - they are in fact nowhere in the first 100. Google Webmasters doesn't show any warnings or anything.

    WTF just happened?

    I might assume it has nothing to do with moving servers, but what are the proper steps in a situation like this?
     
  2. bartosimpsonio

    bartosimpsonio Jr. VIP Jr. VIP Premium Member

    Joined:
    Mar 21, 2013
    Messages:
    8,953
    Likes Received:
    7,565
    Occupation:
    ZLinky2Buy SEO Services
    Location:
    ⇩⇩⇩⇩⇩⇩⇩⇩⇩⇩⇩⇩
    Home Page:
    Sounds like it's a consequence of the downtime.

    The fact you don't even find the site name may be *good* news, believe it or not, it means the site was temporarily completely removed but once Googlebot checks out the site, it's probably gonna return to previous positions.

    Download the raw access logs and check the Googlebot activity, see if it's getting 200 OK replies or some other error code. In case of error codes, then there's your problem.
     
    • Thanks Thanks x 1
  3. Mr.Fox

    Mr.Fox Junior Member

    Joined:
    Jun 17, 2013
    Messages:
    102
    Likes Received:
    42
    Location:
    Scotland
    it will reappear once the G bots visit it again.
    nothing to worry about
     
    • Thanks Thanks x 1
  4. jsnow

    jsnow Registered Member

    Joined:
    Sep 5, 2011
    Messages:
    68
    Likes Received:
    50
    Home Page:
    Wow, this is oddly comforting :) Thank you.
     
  5. cybersage

    cybersage Regular Member

    Joined:
    Jun 8, 2011
    Messages:
    309
    Likes Received:
    160
    Force index the pages in WMT.

    Go into WMT and do a fetch of the website, then once it has successfully fetched, you can submit all those URLs to the index.
     
    • Thanks Thanks x 1
    Last edited: Apr 21, 2014
  6. devtheworld

    devtheworld BANNED BANNED

    Joined:
    Mar 21, 2014
    Messages:
    123
    Likes Received:
    12
    When they revisit the site, they will try to index it back. Don't worry, everything will be fine.
     
    • Thanks Thanks x 1
  7. jsnow

    jsnow Registered Member

    Joined:
    Sep 5, 2011
    Messages:
    68
    Likes Received:
    50
    Home Page:
    Nice, I didn't even know it was possible. Thanks.