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SERP shows my site with someone else's title and description

Discussion in 'Black Hat SEO' started by RenlyMTL, Mar 20, 2015.

  1. RenlyMTL

    RenlyMTL Newbie

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    Hey guys,

    I posted on White Hat, but maybe this is Black Hat. Not sure.
    This is my first post on the site and it's sad news. I believe my site has been hacked.

    Google shows my site's URL on SERP with a stranger's site title and meta description. I have no idea how this is possible. Has my site been hacked?

    This is an example of what SERP looks like:

    Stranger's site Title
    My site URL
    Stranger's site metadescription


    This is what happened:
    -On March 13th, my servers were overloaded but my developer fixed the issue on the same day.
    -The next day, I noticed that Google Analytics stopped tracking referrals. All referrals showed 100% bounce and 0:00 for time on site.
    -I also noticed that my SE traffic started nose diving.
    -Just today, I realized that I don't show up on google anymore, because the title and meta description for my site have been replaced with the info of different site that has no relation with me.

    -My meta tags have not been changed at all. So I have no idea where Google is pulling that title and description from.

    Have I been hacked? How can I fix this??? Please I'd appreciate any feedback.
     
  2. TimothyEyton

    TimothyEyton Junior Member

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    It's hard to say. If you go to your site through a search engine, does it still pullup your website? If not, you may want to start by checking your .htaccess file. But otherwise, why would someone hack your website just to change your meta tag information.

    I'll send you a PM. If you want, you can PM your domain name and I'll do a few lookups on it.
     
  3. ttrox

    ttrox Regular Member

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    Are you ranking for that niche? Does it look like someone might be targetting your site?

    Check your site with a GoogleBot user agent and see if the meta are still the same.
     
  4. RenlyMTL

    RenlyMTL Newbie

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    It still links to my site, but I can't be found on google unless I do a search for my exact domain including the top level domain. :/

    I would really appreciate any help you can give me! You can PM, I'm still not allowed to PM first because I don't have enough posts.
     
  5. RenlyMTL

    RenlyMTL Newbie

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    Hey Timothy, I can read you PM but can't reply to it because I don't have enough posts yet. You mind sending some other way to contact you?
     
  6. TimothyEyton

    TimothyEyton Junior Member

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    I'll send you a PM with my email address :)
     
  7. RenlyMTL

    RenlyMTL Newbie

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    Hey ttrox, I'm definitely ranking for my site's name. It's a made up word.

    All my meta data is the same as it was before March 13th. I'm not sure where the info is being pulled from.
     
  8. RenlyMTL

    RenlyMTL Newbie

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    I sent you an email, in case it went to your junk folder. :)
     
  9. TimothyEyton

    TimothyEyton Junior Member

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    Sorry RenlyMTL, I wasn't able to find too much looking over your website.

    Looking at your website, the meta tags and title are all setup properly, so Google is simply just showing wrong information.

    Now, I'm wondering if maybe there's something more to this "server overload" that your developer was looking into. I'm wondering if maybe something was changed there, and then Google indexed that change, and then your developer fixed it, and now it's just a matter of waiting for them to re-index your site.

    It just doesn't make sense to me that you were hacked. I've worked for a some of the biggest web hosts in the world and have dealt with 100's (probably 1000's) of hacked sites and never seen something like that. It looks like more of a mixup of some sort. Who knows, maybe it was a mixup with your developer and he doesn't want to admit it, or with your Web Host. Or maybe your Web Host was hacked and they restored a backup for their customers and then lied to them saying it was just the servers being overloaded.

    I'd like to tell you that everything should be good now, but sometimes things can be deceiving. Maybe poke around inside your FTP for recently modified files (checking by timestamps). Check your .htaccess file as there is some tricky code that can be used in there sometimes. Maybe it's possible there's some sort of cloaking that's been inserted into your coding so that Google sees a different site than what I or you would see. But from what I can see, everything looks fine now.

    You could even try checking server logs/ftp logs to see the IP of whomever logged in and made changes and which files they made those changes to. (If you do get their IP address, you can do a whois lookup on it at http://who.is/ and it should show you where abouts they live and who their ISP is).


    As I write this I did check one last thing which makes me think the site was hacked at some point. I'll sent you a PM about it though.
     
    • Thanks Thanks x 1
  10. WebTG

    WebTG Jr. VIP Jr. VIP

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    Strange Case i never heard about such thing till now, i will also like to check your site if you can pm me details and ya after three posts you will be able to send pm.
     
  11. LordofTempest

    LordofTempest Junior Member

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    The only instance i have seen this was when some hackers hijacked an website and installed some kind of redirect on the hacked page to their offers.
     
  12. RenlyMTL

    RenlyMTL Newbie

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    Thank you so much for the help, Tim.

    I resubmitted for indexing on Webmaster Tools yesterday. As of this morning, the correct title and metadescription have been reinstated.

    I'm still very confused as to how this could happen. Google just chose some random site to mix me up with.

    Also, I still don't know why Google Analytics stopped tracking referrals that same day.
     
  13. RenlyMTL

    RenlyMTL Newbie

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    Thanks for the help everybody. My site was reindexed this morning and all the correct information is back in place. Very odd situation how I was mixed up with some random site.

    Still having issues with Google Analytics tracking my referrals though. Has it happened to anybody?
     
  14. ComputerJunkie

    ComputerJunkie Regular Member

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    Sounds like someone was redirecting your domain.
     
  15. Nut-Nights

    Nut-Nights Jr. VIP Jr. VIP

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    Pay attention to security of your website also so it wont happen in future again.
     
  16. TimothyEyton

    TimothyEyton Junior Member

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    Yeah I've never heard of Google mixing up people sites, although there's always a first for everything :p

    But I'd say you were either compromised or their was some big mixup with your developer or web host (or sometimes even DNS). I guess I've seen that before where IP addresses got changed and people had the wrong site showing for a certain period of time and it was simply an accident. But who knows.

    As for your Google Analytics, haven't heard of any issues. But maybe you could try checking the Google Analytics tracking code on your website and compare it to what you're supposed to be using within your Google Analytics account. Maybe it got changed over to the analytics tracking code for the other website.
     
  17. wizard04

    wizard04 Elite Member

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    Are you using a nulled theme?
    This happened to me once after I used a nulled theme.
     
  18. TeKn1qu3z

    TeKn1qu3z Jr. VIP Jr. VIP Premium Member

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    May be your site is hacked, can you change your theme and see the meta description etc?
     
  19. globalahsan

    globalahsan Newbie

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    Contact your webhosts and seek clarifications on whats going on. They are often able to fix such problems.
     
  20. papercut

    papercut Junior Member

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    Google could have mixed your results up - do you mind PM'ing me your URL?