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SEO SHARK - My review so far

Discussion in 'White Hat SEO' started by spikespiegel, Oct 27, 2014.

  1. spikespiegel

    spikespiegel Newbie

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    As stated here: blackhatworld.com/blackhat-seo/seo-link-building/467238-search-engine-optimization-shark-outrank-your-competitors-100-penguin-panda-safe-20.html

    They claim their SEO SERVICE is the best one there is, so far I beg to differ. Here is my review (Which can also be found at the topic of the above link) about their service.

    So far I'm very dissatisfied with SEO SHARK. In the beginning Cecilia was very helpful, but after I purchased the plan, I was just another customer. I'm not saying she didn't help me or anything, no, she does help you out, but I was left alone talking to myself in Skype many times, and mostly she takes too long to answer. I know you may have 1, 2, 10, 40 customers at once to offer support to, but that's not my problem, there were times when we were talking and suddenly I had to wait an average of 3 hours to get an answer. If you're offering support to someone, you just don't disappear.

    Also I feel like I've been fooled, none of their plans works as described, their excuse is that they have to change the way they execute their SEO campaign regularly, due do panda/penguin, ok, it's fine, I get it, but at least update the plans table on the website, I purchased the plan based on what I saw on your site, not on what you provide now.

    Last week I tried reaching Andrei at Skype, he never replied me.

    The only thing that keeps me up from putting a 2 stars review in this is the fact that I'm waiting for my campaign report, which, according to them, no one ever complained of the results, ok, I'm waiting.

    So here's what I think about this service so far:

    PROS
    - Most of the time Cecilia is very helpful.
    - She will help you on your onpage optimization.
    - She's very polite

    CONS
    - Support is really slow, and sometimes you'll be left alone without an answer.
    - Their plans table is outdated
    - Ask them everything you have to ask before you hire them, if you don't want to face any surprises, like I did
    - Andrei never replied me at Skype
    - In the plans table says the lemon plan takes 10 days for generating a report, after purchasing the plan I was informed that it takes 10 to 15 days.
    - They refused to tell me how many articles, backlinks, forum profiles, etc, I'm going to get, said that they have "their own way" of making things happens.

    Final considerations:

    Even though I may have hired the Lemon Plan for a test, which is the cheapest one, I expected to be treated with the same respect as someone that would for a Megalodon plan. If it doesn't meet my expectations, I'm not going to hire the Tiger plan as I intend to, and I'll make a very poor review here.
    I expected more from you guys.
     
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  2. SkylerJarman

    SkylerJarman Jr. VIP Jr. VIP Premium Member

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    I may be mistaken but I do not think this is in the correct place.
     
  3. BassTrackerBoats

    BassTrackerBoats Moderator Staff Member Moderator Jr. VIP

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    It's an Algo, of course it can be gamed.
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    Any reason you are posting this several times today?
     
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  4. rtraphic

    rtraphic Jr. VIP Jr. VIP Premium Member

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    I think it is. He/she wants to be heard by everyone, and it's a topic about SEO in the SEO section.
     
  5. Istenais

    Istenais Junior Member

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    That's why I asked for refund after I got my first report.
     
  6. Duffers5000

    Duffers5000 Elite Member

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    Dont think anyone is too concerned about how fantastic the support is once someone gets back to you within a reasonable time frame.

    The only bottom line anyone cares about around here is results.

    Have you gotten good or bad results ?
    Have you given the service enough time to actually get any results ?
    What exactly were you expecting for a one off $59 service ?
     
  7. lord1027

    lord1027 Elite Member

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    I'm also more interested in the results, rather than support. Are the links good or not?
     
  8. kochhansie

    kochhansie Regular Member

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    Resultz only my friend
     
  9. probationaryseo

    probationaryseo Newbie

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    SEO service is always a problem, difficult to please everyone though I agree customers should be offered support through appropriate channels. Do they have a ticketing system, as skype is not really for everyone.
     
  10. andreyg13

    andreyg13 Jr. VIP Jr. VIP

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    First of all I apologize if i missed your message on skype, I have over 40 skype windows open almost each day and support with me through this method could be an issue. If you check closely you will also see that i haven't been very active on bhw either due to some personal matters.

    Can you please send me via PM the email address you signed up with SEO Shark?