I had a previous issue which was unrelated and even though I have spent over 1000€ with the user, he does not want to let me ask for a refund for my remaining 570€. As I know, on each forum thread, there has to be clear refund policies. CLEAR On his 3 sales thread which may, I add are all for one site *hardcore crossposting* https://www.blackhatworld.com/seo/p...yrs-sticky-addon.1150844/page-2#post-12468920 refund policies - https://prnt.sc/pbbkpb https://www.blackhatworld.com/seo/w...re-world-premiere.992665/page-9#post-12468928 refund policies - https://prnt.sc/pbbky6 https://www.blackhatworld.com/seo/s...one-free-review.1024297/page-89#post-12468921 refund policies - https://prnt.sc/pbblad Now I am just requesting my remaining balance back to my account which is currently 579.80 € Memme has made a valid point that it is tough to do refunds on credits because there is a bonus on deposits https://prnt.sc/pbbmv1 https://prnt.sc/pbbmcg And so I offered to get 50% of my balance back, which he declined. As I am aware, you cannot withhold balance if the customer is unsatisfied I dont want to dig other threads but @MisterF has stated in this post https://www.blackhatworld.com/seo/s...ervices-working.853801/page-416#post-12458769 that you cannot have a policy as such. I have tried working with Memme over BHW PM with no avail. https://prnt.sc/pbbpo8 As such, I am making true on my promise and opening this thread. I am requesting 289.9 € (50%) of my balance back as that is more than the 30% extra credits I received.