1. This website uses cookies to improve service and provide a tailored user experience. By using this site, you agree to this use. See our Cookie Policy.
    Dismiss Notice

Scammed by Memme Blackhatlinks owner 579.80 €

Discussion in 'The Shit List' started by blackwalker, Sep 26, 2019.

  1. blackwalker

    blackwalker Jr. VIP Jr. VIP

    Joined:
    Aug 6, 2016
    Messages:
    741
    Likes Received:
    487
    I had a previous issue which was unrelated and even though I have spent over 1000€ with the user, he does not want to let me ask for a refund for my remaining 570€.

    As I know, on each forum thread, there has to be clear refund policies. CLEAR

    On his 3 sales thread which may, I add are all for one site :anyway: *hardcore crossposting*

    https://www.blackhatworld.com/seo/p...yrs-sticky-addon.1150844/page-2#post-12468920
    refund policies - https://prnt.sc/pbbkpb

    https://www.blackhatworld.com/seo/w...re-world-premiere.992665/page-9#post-12468928
    refund policies - https://prnt.sc/pbbky6

    https://www.blackhatworld.com/seo/s...one-free-review.1024297/page-89#post-12468921
    refund policies - https://prnt.sc/pbblad

    Now I am just requesting my remaining balance back to my account which is currently 579.80 €

    Memme has made a valid point that it is tough to do refunds on credits because there is a bonus on deposits https://prnt.sc/pbbmv1 https://prnt.sc/pbbmcg

    And so I offered to get 50% of my balance back, which he declined.

    As I am aware, you cannot withhold balance if the customer is unsatisfied

    I dont want to dig other threads but @MisterF has stated in this post https://www.blackhatworld.com/seo/s...ervices-working.853801/page-416#post-12458769 that you cannot have a policy as such.

    I have tried working with Memme over BHW PM with no avail. https://prnt.sc/pbbpo8

    As such, I am making true on my promise and opening this thread.

    I am requesting 289.9 € (50%) of my balance back as that is more than the 30% extra credits I received.
     
  2. MisterF

    MisterF Moderator Staff Member Moderator Jr. VIP

    Joined:
    Nov 29, 2009
    Messages:
    17,962
    Likes Received:
    21,962
    Occupation:
    Conference Organiser, Business Advisor.,
    Location:
    JADIP
    Home Page:
    Shitlist Request Approved

    @memme has been notified they have 48 hours to respond to this post.

    PS. Reminder to all who have current issues, keep it PROFESSIONAL. No name calling or other insults.

    If anyone else has issues with this service, ensure you supply screenshots etc.

    Reminder to everyone else:

    Shit list rule #4:
    If you are not directly related to the situation, or are not offering information directly related to the situation: do not post in the thread
     
    • Thanks Thanks x 2
  3. joanneceoil

    joanneceoil Newbie

    Joined:
    Sep 28, 2019
    Messages:
    9
    Likes Received:
    5
    Gender:
    Female
    Hello. I have also had balance there for a while. I tried to contact on site support for getting my balance back. No response.
    I paid 1000 euros and got the 250 credit bonus. I want 75 percent of my balance back as I got 25percent extra
    https://imgur.com/a/hYQnBFR
     
    • Thanks Thanks x 3
  4. memme

    memme Jr. VIP Jr. VIP

    Joined:
    Sep 19, 2009
    Messages:
    2,349
    Likes Received:
    506
    Home Page:
    Hi,

    We never failed to deliver what you have ordered, so there is no right for a refund. So we exactly followed our CLEAR refund Policy.

    As per TOS we do not allow a withdrawal of unused Credits: https://imgur.com/vft62oY.png

    So I really don't understand this thread here.

    If you have any further questions feel free.

    Cheers
     
  5. BassTrackerBoats

    BassTrackerBoats Super Moderator Staff Member Moderator Jr. VIP

    Joined:
    Mar 10, 2010
    Messages:
    28,151
    Likes Received:
    51,900
    Occupation:
    Generic Human Being
    Location:
    As Close to Heaven as One Can Get!
    Home Page:
    So if someone is unhappy with the service you deliver you won't refund unused credits.

    That is an invalid refund policy.
     
    • Thanks Thanks x 10
  6. memme

    memme Jr. VIP Jr. VIP

    Joined:
    Sep 19, 2009
    Messages:
    2,349
    Likes Received:
    506
    Home Page:
    Why is this a unclear refund policy? When we fail to deliver a package we refund. Thats fair. But if the customer did not order something we do not have the chance to deliver and so we do not refund as per TOS officially claimed.

    Also we do not sell Credits in this Forum, so this is not part of any product we offer here !

    The customer can decide if he wants to get the bonus with a credit package or pay regular via PayPal.
    Unused credits are not available for withdrawal.
     
  7. BassTrackerBoats

    BassTrackerBoats Super Moderator Staff Member Moderator Jr. VIP

    Joined:
    Mar 10, 2010
    Messages:
    28,151
    Likes Received:
    51,900
    Occupation:
    Generic Human Being
    Location:
    As Close to Heaven as One Can Get!
    Home Page:
    @MisterF is the lead here but I can tell you now that your refund policy is not only invalid but offensive on 4 or 5 different levels.

    He'll handle this SL thread in accordance with BHW rules and dispense your egregious, outlandish refund policy that one would only have if they had no conscience.
     
    • Thanks Thanks x 4
  8. MisterF

    MisterF Moderator Staff Member Moderator Jr. VIP

    Joined:
    Nov 29, 2009
    Messages:
    17,962
    Likes Received:
    21,962
    Occupation:
    Conference Organiser, Business Advisor.,
    Location:
    JADIP
    Home Page:
    Do you refund back to the buyers Paypal?

    Clearly if you don't deliver, you need to refund.

    Your BSTs terms clearly state you offer a full refund. If the buyer no longer wants to use your service, you refund back to his/her payment method.


    Please refer to @Zwielicht who will confirm this;

    For Buyers: The quality of the product or service that I receive is what you should expect, or better. If you feel that the quality of the service has dropped significantly, please let us know via the report button.

    For Buyers Regarding Disputes: If you do not receive a product or service as advertised, or at all in the event of a dispute, do not be afraid of a "no refunds" refund policy as you are allowed to request a refund through the shit list process. For more information and to see whether or not your dispute qualifies, refer to the shit list rules and procedures.
     
    • Thanks Thanks x 3
  9. memme

    memme Jr. VIP Jr. VIP

    Joined:
    Sep 19, 2009
    Messages:
    2,349
    Likes Received:
    506
    Home Page:
    When we fail to deliver a paypal paid payment, we refund. Thats the same if you buy with credits or paypal.
    We do deliver but this customer do not give us the chance to deliver because he do not place an order for any further packages.
    Our BST says we offer a full refund if we fail to deliver. But we did not fail!

    We are talking about a product we do not offer here in a BST so you can not dictate us how to handle it.
    Again, we state in the TOS that a withdrawal is not possible. Thats part of the deal to get a up to 30% discount.

    So I realy don't understand the trouble here.

    Some SEO provider (linksmanagement for example) removes your credits, when you do not login for half a year! We would never ever do such things...
     
  10. BassTrackerBoats

    BassTrackerBoats Super Moderator Staff Member Moderator Jr. VIP

    Joined:
    Mar 10, 2010
    Messages:
    28,151
    Likes Received:
    51,900
    Occupation:
    Generic Human Being
    Location:
    As Close to Heaven as One Can Get!
    Home Page:
  11. MisterF

    MisterF Moderator Staff Member Moderator Jr. VIP

    Joined:
    Nov 29, 2009
    Messages:
    17,962
    Likes Received:
    21,962
    Occupation:
    Conference Organiser, Business Advisor.,
    Location:
    JADIP
    Home Page:

    Linksmanagement are not the ones being Shitlisted - You are!
     
    • Thanks Thanks x 2
  12. memme

    memme Jr. VIP Jr. VIP

    Joined:
    Sep 19, 2009
    Messages:
    2,349
    Likes Received:
    506
    Home Page:
    ? I understand that BHW can approve or not approve a thread, but not things that are not offered here....
     
  13. memme

    memme Jr. VIP Jr. VIP

    Joined:
    Sep 19, 2009
    Messages:
    2,349
    Likes Received:
    506
    Home Page:
     
  14. blackwalker

    blackwalker Jr. VIP Jr. VIP

    Joined:
    Aug 6, 2016
    Messages:
    741
    Likes Received:
    487
    Yes, What you're talking about is your PBN, I ceased orders with that and took the L due to technicalities.

    You are making an extra 20% back because I'm only asking for 50% back, I don't speak for joanneceoil but for me, I only want 50% back. I am requesting this of you but please stop being stingy

    As for your outlandish refund policy. I do not see that anywhere and I'm going to be taking a web archive so you can't change anything as we go. because the "policy" is nowhere to be found, not in https://www.blackhatlinks.com/faq.php , not there, not anywhere.

    But, since you wanna dig up past orders, I tested your PBN and so has Joanne and we were unsatisfied. And on your thread it shows https://prnt.sc/pclf7c

    Your site....which you advertise....on bhw.... in the marketplace(your service)
    Am I missing something?
     
  15. blackwalker

    blackwalker Jr. VIP Jr. VIP

    Joined:
    Aug 6, 2016
    Messages:
    741
    Likes Received:
    487
    Also, your thread here https://www.blackhatworld.com/seo/worlds-first-seo-plannerunique-drag-drop-seo-systemyou-havent-seen-that-before-world-premiere.992665/ Is what enticed me to sign up to BHL
    https://prnt.sc/pclh5x

    And to be able to make use of the seo planner that you advertise. So yes, it is a service you advertised and you promised up to 30% on YOUR sales thread
    Also, the 1 euro start price is a lie. There is no service which you have that costs 1 euro, everything starts @ 2 euros
    https://www.blackhatlinks.com/index_wiki.php
     
    • Thanks Thanks x 1
  16. Meddie

    Meddie Jr. VIP Jr. VIP

    Joined:
    Jan 6, 2015
    Messages:
    3,961
    Likes Received:
    3,853
    Occupation:
    Sticky as a Gecko
    Location:
    Dacian Kingdom
    Home Page:
    It`s true ; I upload once 100 euro on his website, I`ve never used them and when I ask for a refund he says he can not refund me; so I just spend them on social signals from his services. It was pretty annoying but I give up fighting for this kind of thing because is more time wasted for me.
     
    • Thanks Thanks x 1
  17. blackwalker

    blackwalker Jr. VIP Jr. VIP

    Joined:
    Aug 6, 2016
    Messages:
    741
    Likes Received:
    487
    Correct, and I have nothing wring with those services but I just want the current balance there. I kinda feel bad for @joanneceoil because she has 910 in balance there
     
  18. joanneceoil

    joanneceoil Newbie

    Joined:
    Sep 28, 2019
    Messages:
    9
    Likes Received:
    5
    Gender:
    Female
    oki am also willing to go with blackwalker policy but i want 60% back(memme makes 10%:oops:) as that is for sure no more than 30 percnt extra i couldve gotten
     
  19. memme

    memme Jr. VIP Jr. VIP

    Joined:
    Sep 19, 2009
    Messages:
    2,349
    Likes Received:
    506
    Home Page:
    Again, when you decide to use the credits you accpeted the TOS, saying no withdrawal of unsused credits.

    We have several reason why credit withdrawal is not allowed.
     
  20. MisterF

    MisterF Moderator Staff Member Moderator Jr. VIP

    Joined:
    Nov 29, 2009
    Messages:
    17,962
    Likes Received:
    21,962
    Occupation:
    Conference Organiser, Business Advisor.,
    Location:
    JADIP
    Home Page:
    Those terms are null and void as they are not enforceable. You are not offering any bespoke service, it is a panel, so it's no different to a SMM panel.

    "We have several reason why credit withdrawal is not allowed" - You provide me a legal and lawful reason why this is such and I'll reconsider this.
    As it stands you have no right to keep hold of peoples funds. If the services do not work, then they do not want a refund back as an account credit to have to reuse on another service that doesn't work.

    If they are not happy with the service, your first steps as a seller would have been to resolve this in private. The fact people are not asking for a full refund is generous from them.


    So;

    "We have several reason why credit withdrawal is not allowed" - You provide me a legal and lawful reason why this is such and I'll reconsider this.

    You have 72 hours to provide a refund to both these people, or in the mean time show me lawful legislation to support this so called arguement.
     
    • Thanks Thanks x 4