Call directly. Last time I got some technical issues,
worst my english is bad , lucky the agent able to understand my english and problem solve , clarify
on the spot.
One thing I don't like Godaddy is they like to upsell a lot , want to get service on techncial side need to pay extra
well perhaps depend what kind of service ?
Just hope they don't purpose play prank on resources side than email u , resouces low need to upgrade the hosting plan
which I hate it.
also hosting speed wise., sometimes i noticed certain hours their hosting speed seem slow
and i on business plan.
in fact they got survey sometimes i just honestly highlight to them what needed to be improve.