I'm Using sh3lls over 3months, and this is my review . + About price : very expensive . VPS ram 2GB with cpanel 100$ + Support : very fast but can't do anything , only admin can help you . admin working 1 day / week . + if you wanna use irc or illegal,Warez or adult, be careful , they suppend you without any reason and no backup + my VPS renew in monthly, I bought the first month, they wait me renew in 30th and my VPS suppend in 30th ( sorry about my english ). I can't do anything, no backup, no support useful , and no refund for me I lost 100$ for it ! + Uptime : in 1 month, your server or VPS down 2-3times, over 2-3 hours in every downtime ! + No backup anytime for you , support can't do anything, you can bought backup 20-50$ ( hahaha ) + Because they not good, they use adwords to advertising . I hope this is a good information for you p/s : my english not good !