(Resolved) Dispute: @socialmart vs. @smmraja512

S

socialmart

Newbie
Joined
Jun 25, 2024
Messages
7
Reaction score
5
These orders were not even started and marked as completed:
272857700,272857689,272857681,272857674,272857668,272857579,271354590,271354587,271354583,271354579,271354574,266567211,266567107,266567038,266521555,266520613,266520602,266520590,266520574,263511989,263511170,263511029,252253083,251704130,248997413,248997389,248997377,248997365,236662718

when i asked him if the service is working fine he replied yes, and now he says you have placed order on cheap service, so this cheap belongs to you only not me dear.

its been more than 9 days and everytime the support executive repeats the same message like bot again and again seems like he have no sense whats asked being as human being.

i want refund of all these orders mentioned above at earliest.



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Dispute Request Approved​
Information For The Accused
@smmraja512 - you have 24 hours to respond to this disputes thread. If you do not respond within 24 hours or we note that you're engaging in any other activities on the forum rather than dealing with this dispute, the decision will be made in favour of the dispute starter and you will be permanently banned from Black Hat World. In the event that you're permanently banned from the forum, you may send in a support ticket using our support channel only once you've refunded and/or provided what the plaintiff has requested.

If your responses to this dispute do not remain prompt, your account will be banned.

Information For The Accused & The Dispute Starter
Please remain professional as name calling, insults, griping, tu quoque, and ad hominem will not be tolerated. Should the dispute starter resort to this, the dispute will be forfeit; and if the accused resorts to this, the dispute will automatically be in the dispute starter's favour.

If the focus of this thread shifts from trying to resolve the dispute to simply wanting to see the other party banned, the dispute will automatically be ruled in favour of the other party.

The moderator mediating this dispute is simply trying to fair a resolution to this dispute. Any mod abuse or accusations (e.g., "you're biased", "you're protecting scammers", etc) directed toward the moderator will not be tolerated and may result in an infraction for mod abuse.

Information For Other Members
If anyone else has the same issue with the accused, you may respond so long as you supply evidence in the form of screenshots, videos, etc.

Please bear in mind Dispute Resolution section rule #4 before responding.

"If you are not directly related to the situation, or are not offering information directly related to the situation: do not post in the thread. Anyone caught doing so will receive an infraction and be reply banned from posting in the thread."
 
BassTrackerBoats said:
Scfreenshotproof or it didn't happen.
Click to expand...
They proceed my withdrawal after 13 days and after I post on their topic! Their service is real trash and total headache
 

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BassTrackerBoats said:
If you got your money back then that is an acceptable outcome.
Click to expand...
i got my money after i posted here on their forum! or else I would send reminder tickets to them every Monday morning!
I am sure if I had not posted here, they would never have given me money

Anyway, I am not talking about money here! I have the same experience as the post opener in that they mark orders complete without doing anything, and after that, you go to an endless loop of support tickets.
 
reza10 said:
i got my money after i posted here on their forum! or else I would send reminder tickets to them every Monday morning!
I am sure if I had not posted here, they would never have given me money

Anyway, I am not talking about money here! I have the same experience as the post opener in that they mark orders complete without doing anything, and after that, you go to an endless loop of support tickets.
Click to expand...
My job is to get your money back if you did not get what you paid for.


Please do not turn this into a discussion past where it has turned.
 
Dispute Summary​

The accused was online yesterday and did not address this thread.

The accused has been permanently banned from Black Hat World for failing to resolve this dispute.

The dispute thread will remain live and is now open to commentary as rule 4 is no longer enforced in this thread.

Thread Open For Commentary​
 
Hi I was not online

I am just reading it now
I was in hospital

Also I have asked the team to look as I am not aware of the issue
We have never refrained from refund if issue is ours
 
Yes I have pmed you why I was online but never checked anything else
It was to download something for a second
If I would have looked I would have replied
 
smmraja512 said:
Yes I have pmed you why I was online but never checked anything else
It was to download something for a second
If I would have looked I would have replied
Click to expand...
Since you didn't respond inside 24 hours I have to ban you.

I did give you leeway as to the time as you were not online but you had a DM and an alert from me as to this dispute thread.
 
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