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reputation management Yelp!- citysearch

Discussion in 'White Hat SEO' started by eeha123, Feb 18, 2013.

  1. eeha123

    eeha123 Regular Member

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    Hi Guys,
    a client of mine is the victim of a few negative reviews on Google+ yelp and citysearch.
    the google and citysearch are the same person. The yelp one is an a-hole that just goes around and writes negative reviews for everyone (discovered by looking at his profile)

    can we still force submit positive review to Google+ and city search?
    could you recommend a service provider or someone who can add a few city search positive reviews to dilute these?
    anything we can do about he yelp?
     
  2. eyecandy

    eyecandy Newbie

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    you PM'd me, but I cannot reply because I am new here. Could you leave me your contact email or phone. I can help you with reputation management and yelp reviews.
     
  3. BHopkins

    BHopkins Moderator Staff Member Moderator Jr. VIP

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    If you're just looking to clean up the top 10, I can help with that. Posting positive reviews to Yelp/Citysearch/TripAdvisor is generally a waste of time. If you have negative press, you want it out of the top 10 so nobody sees it. Posting positive reviews is just a band aid because the negatives are still there and visible.
     
  4. jayrat14

    jayrat14 Senior Member

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    Yea i think you can go ahead and submit your postive reviews
     
  5. reputationfighter

    reputationfighter Newbie

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    I can definitely help. My company has been doing this since 1998. kevin at submitexpress email me and we can discuss the situation
     
  6. zoomsixx

    zoomsixx Senior Member Premium Member

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    I can help with reviews as well as pushing listings down. Just check out my signature. Also you can contact me on Skype and we can talk more: zoomsixx
     
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  7. mudbutt

    mudbutt Jr. Executive VIP Jr. VIP Premium Member

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    Pushing it off the top 10 is moreso a bandaid then pushing positive reviews to those sites.
     
  8. zoomsixx

    zoomsixx Senior Member Premium Member

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    Page two and nobody sees the listing. Positive listings help with review sites, but there are other sites that you just have to push down. Mugshots, ROR, court records. I've seen it all.
     
  9. tompots

    tompots Elite Member Premium Member

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  10. Paco De Lucía

    Paco De Lucía Junior Member Premium Member

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    I think just crap flooding positive reviews from a number of different sources will help.

    1. Positive reviews will push negative ones off the first page.
    2. They'll help your ranking as the negative posts are diluted.

    If the reviews for a place are overwhelmingly positive, people tend to discount the few negative reviews as the misplaced rambling of disgruntled cranks. Best to have a reputation mgmt company do this for you if you don't know what you're doing -- if done the wrong way getting caught inflating positive reviews will backfire in a big way.
     
  11. BHopkins

    BHopkins Moderator Staff Member Moderator Jr. VIP

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    Definitely not true. If you push positive reviews to Yelp, then you'll have to deal with negative reviews on TripAdvisor soon.

    If you control the top 10, it doesn't matter what happens with the review sites.

    For my clients, I control all 10 positions and they can give whatever message they want without having to deal with shady review sites.
     
  12. BHopkins

    BHopkins Moderator Staff Member Moderator Jr. VIP

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    You're not consider the fact that most review sites remove listings and try to sell products and services. If you choose not to subscribe, your positive reviews are often hidden. Once you start paying monthly they magically start to show back up.

    These review sites just like mugshot sites extort money from clients. I bury all of that crap to give my clients a fresh start, not a band aid over bad reviews.
     
  13. kostar

    kostar Newbie

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    I've been trying to make Yelp reviews stick for my local business, but it always gets filtered out. Even when real customers post postive reviews, it gets filtered in several days..
    How do you make an account on yelp that'll stick?
     
  14. zigato

    zigato Jr. VIP Jr. VIP Premium Member

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    Yelp is a pain in the butt, although on a positive note at least they are trying to be more pro-active against spam. The only problem is sometimes what they flag as spam can be legit. But better than nothing I suppose! However Yelp actually states that they have more click-throughs and probably reservations for those who have 4 stars or 4.5 stars compared to 5 stars and all perfect. Have you responded to the negative reviews in a nice way?
     
  15. beauxesprits

    beauxesprits BANNED BANNED

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    If anyone can help you here... its got to be http://www.blackhatworld.com/blackhat-seo/members/153560-bhopkins.html
     
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  16. afink

    afink Newbie

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    I actually am part of a company that has posted over 100,000 real authentic reviews on over 15 of the major review sites. If you are interested in how the process works just shoot me an email add me on skype afink05.

    Thanks
     
  17. shadecc3

    shadecc3 Registered Member

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    For Yelp, the positive reviews should come from filled out user profiles which include a profile picture, some info and friends connected to the account. The reviews shouldn't be over the top positive with lots of exclamation marks. You can ask your happy customers to post their feedback onto Yelp with these guidelines.

    If targeting other review sites, again, only ask the happy customers to post their feedback - preferably with an incentive. You can control the top 10 for a brand name but what about brand + reviews or brand + (review site). Yelp is pretty popular in the states so I wouldn't be surprised if people googled brand + yelp. Just my 2 cents.
     
  18. englandrm

    englandrm Senior Member

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    When I've needed to do this in the past, I would use LBLRobot. (not affiliated). It's like $100/m and can post to Google+ and like a dozen other ones. Yelp isn't on there due to their much stricter filters. I think I saw a WSO that was about getting Yelp reviews, and the idea is you actually get local people to leave them (CL I think). I don't remember the finer details, but that is the gist of it.
     
  19. Aaric

    Aaric Elite Member

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    I can help you some what. let me know.
     
  20. Jack_R

    Jack_R Junior Member

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    I also need some G+ reviews for few places. Anyone can help?