RemoteDSL.net & Mattchaos - unable to contact

Hi all,

This is my first post to this board, despite being a member for quite a while. Most of you know me as jimmycl - an EAPD & Troopal moderator. I just wanted to post a message here, giving MattChaos a chance to rectify a situation with his RemoteDSL service - perhaps my emails got lost in the shuffle, I'm sure he'll do the right thing here.

On October 16th, after going back and forth on a few emails / questions for Matt, I purchased a veteran setup and received email confirmation from him that he'd received payment and would begin setting it up. Since then, I have emailed him numerous times and sent a couple private messages on this forum as well - all with no reply from him.

I realise setup can take 3-5 business days for a veteran setup & up to 7 days for CLAD setups (as per his site), but I am now going on 13 days (not counting October 16th) with no setup or communication on his part. That said I feel the right thing for me to do is to request a full refund prior to commencing a chargeback and tarnishing his paypal account reputation.

I would appreciate it if Matt gets back to me on this, and I will update this thread as time progresses.

Regards,

rydlar / jimmycl

I paid them to set me up over a month ago and got 3 weeks of service. Then one day they said they had to move their servers and my rdsl went down. It never came back up. I followed up with them on AIM three times and they told me I'd be back up "soon", but "soon" never came and they havent responded to my latest attempt to contact them either.

I got 3 weeks of service instead of the 4 I paid for and I also paid their 1000 set up fee.

you guys missed the shit storm between him and cypionate this morning. did you know mattchaos is also w t fpwnage?

you should pm cyp about it.

sigh,

I was under the impression that matt was pwnages business partner and i believed that because Matt's join date was before pwnages ban date if i recall. I see that his posts were deleted. I wont bother to inquire further. It doesnt really matter now.

Pwnage himself finally got back to me, but just to express anger that I chimed in on this thread when I paid less money than his other customers because I was one of his first test clients.

well, i don't know what the hell happened with those two, but from cyp's post it seemed they are the same person.

Mattchaos has also been banned from this forum as of today, so I doubt he will be replying, unless he is reinstated ofcourse.

http://www.blackhatworld.com/blackhat-seo/members/15581-mattchaos.html

shiaun said:

I paid them to set me up over a month ago and got 3 weeks of service. Then one day they said they had to move their servers and my rdsl went down. It never came back up. I followed up with them on AIM three times and they told me I'd be back up "soon", but "soon" never came and they havent responded to my latest attempt to contact them either.

I got 3 weeks of service instead of the 4 I paid for and I also paid their 1000 set up fee.

Click to expand...

at least you got 3 weeks, i got 3 days

saucebox said:

at least you got 3 weeks, i got 3 days

Click to expand...

I got zero days, and paid the full setup fee....

What an asshat.

Why are you guys paying a $2000 setup fee?

MattChaos is wtfp0wnage - they are the same person. From the countless stories I have heard over the past week about him I can honestly say he is a piece of work. He doesn't really care who he screws over or how he screws you over. Heck, if things don't go his way he gets his panties stuck in a wad and tries to run out and wreck other people's ventures. My advice - Steer clear of that guy - he is bad news.

Cyp