There are good registrars, there are bad registrars and then there are two that cannot be worse. Whether it's service, their price or absolutely ridiculous support These two are Register.com and Network Solutions. What happened to me today however was beyond anything I have ever imagined. The only reason why I have to use registrars like these two is, because domain reselling companies like Namejet or Snapnames use them and whenever you win a domain via one of these two aforementioned companies, there's a good chance your domain will be on either Register.com or Network Solutions. 2 days ago I won a domain via Namejet like millions of times before. The next day I have received an email with "thank you for your order", where I was apparently charged for renewal of the domain for 2 years. Network Solutions, Enom and other similar registrars have renewal fees of around $50, so I got charged around $95. I immediately sent a support ticket demanding explanation, because for the love of me, I have never renewed any domain. Support said, that the domain was renewed by previous owner, but at the time it was already in my account, so I received an email about it. When I asked who was charged, they did not know. How is this possible is beyond me, but that's nothing compared to what I saw this morning. Yesterday I won another domain that landed on Network Solutions. I logged in with the intention to buy a privacy for it. During checkout I saw I have a new credit card on file. This credit card was not mine. It belonged to the client who previously owned the aforementioned domain. Somehow, their databases got screwed up and his credit card ended in my account alongside with all the details. I could, and at the time I am writing this, still can, use his credit card to pay for whatever Network Solution services I want. You can see it here: How can this happen to a company with over 2000 employees is unimaginable. It's not just ridiculous, it's absolutely scary. Support hasn't replied to ticket yet of course, it's been over 6 hours now. I have meanwhile notified the previous owner about this crap. I really wish he will take some legal steps. Imagine this happening to you. Just scary. Bottom line, use decent registrars whenever you can choose. Namebright, Namesilo, Namecheap, Dynadot, even Hover are pretty good. Avoid shit like Network Solutions, Register.com and even Enom. Not to mention Godaddy and 1and1.