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[RANT] Why do CPA companies use people like Paxum?

Discussion in 'BlackHat Lounge' started by islandman1010, Dec 17, 2013.

  1. islandman1010

    islandman1010 Elite Member

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    Rant,

    Don't CPA companies that make it hard to get paid realise its costs them a lot more in the long run?

    So I have started using a different network with great offers for the niche I am working in. But instead of being able to use my Paypal or my Skrill or even my Payoneer I now have to have Paxum. So I have to sign up with them and send them all my documents. Not a problem at all. Im in the UK and they are in Canada so quick scan and send them over. I can see the money now sitting in my account so I just have to be verified. Late Friday afternoon I get a declined documents notice as they cant see the edge of my passport. No problem and its in their rules so I make a quick scan and send them all off again to be sure. Money still in account but I cant touch it.

    Nothing happens over the weekend so I guess they dont work. Monday comes and still nothing. Finally an email arrives and it says...bank account declined. And the reason is....your account is not verfified. So they have not looked at the new scans I have sent them and declined my bank now. And still the money sits in my account.

    So now I have to phone Canada at peak time in the UK and eventually get to speak to a girl who is clearly French and clearly I am not. And she politely informs me that my documents are being processed. What does that mean? ...and all she can tell me is what she is reading from her screen. I can hear her looking up answers but she assures me its being done.

    Now those that use Paxum will know about their huge list of confusing charges. So I just ask whats the cheapest way to get my money to me in the UK. She asks do I want a Paxum card. No I dont I just want my money in my bank. Maybe a $50 wire transfer she suggests...er no way. So she finally plumps for transfer by EFT is the way to go just $8.95. OK so I have got to pay something to get my money so we will go for that. But not until my account and then my bank is verified. And then it could take 5 to 7 business days to get my money.

    Now when I pay someone online from my bank does that person have to call my bank and verify themselves and provide their ID just to get the money. Of course not and thats all Paxum are doing as its my money I want and it isnt theirs.

    Anyway I finally go to bed and know that on Tuesday my account will be verified and I can pay to get my money to me just in time for Christmas. Oh well time to login to Paxum..........your account needs to be veified. Seriously? WTF.

    So CPA companies, when it comes to looking after your affiliates dont just leave it to someone else to pay them. Thats sloppy and getting paid is what this is all about. If an advertiser was making it hard for the CPA company to get paid then that CPA company would drop that advertiser like a stone. And its the same now for me. And I wont be using anyone that doesnt make it simple to get paid.
     
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  2. Bartholomew

    Bartholomew Regular Member

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    Skrill and paypal have too strict policies on, say, adult transactions, on who can and who cannot receive money (by country) and it is too easy to get account blocked on these payment systems.
    So since epass went bust, paxum шы щку convenient solution for more people than, say, paypal.
     
  3. islandman1010

    islandman1010 Elite Member

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    I know Paypal is not everyones choice but paxum are a joke. Bearing in mind that the CPA company have already deposited my money in the account and I can see it but cant get it. After all it is mine and not Paxums money. Its Tuesday afternoon here now and they still havent answered a ticket or an email and I am still not verified and cant touch my money.
     
  4. Reyone

    Reyone Elite Member

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    bank transfer, if you make enough money it is always the best option. They won't charge you more than $35 or lets say $50 per transaction and if you are getting 1k/week that will be like a 5%, but still, it is fast, secure and it goes into your pocket... no need to worry about Paypal freezing your account or whatever.
     
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  5. DaniErre

    DaniErre Newbie

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    At least since 4 December Paxum has problems with transfering money to both external credit card and Paxum credit card. Today is 20th December and it doesn't work yet. That's ridicolous.
     
  6. zebrahat

    zebrahat Elite Member

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    Paxum can also send your funds to you by check, which should be the least expensive option if you can wait for the snail mail.
     
  7. islandman1010

    islandman1010 Elite Member

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    They are a joke. I still havent got my money. Its just a saga and everytime you send them something they say it will take up to 72 business hours or longer to look at the document.

    So far the excuses have been

    Cant see the edges of the documents.....sent in new documents.
    Wait 72 hours
    Security feature on documents blurred......have to send in again.
    Wait 72 hours
    Send in bank details.
    Wait 72 hours
    Bank details declined as account not verified
    Phone them up.....dont worry she says...when its verified we will use the bank details.
    Wait 72 hours
    Nothing
    Sign up for the option to send funds to credit card...send in scans of card.
    Sending to credit card is suspended.
    Now its Xmas Eve and my money is still at Paxum and still my bank is not verified.
    And once its veified it will take 5 to 7 busniess days to arrive. Seriously?

    I think this is a company that has serious financial troubles. I keep repeating in my contact with them that this is my money and not theirs but they dont answer. I would stay well away from them.
     
  8. SquirlyNutz

    SquirlyNutz Power Member

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    I signed up 2 years ago with paxum and these mother f'kers put me through the same bullsh*t by sending my documents 7-8 times to finally get them verified. Now after 2 years, my cc has expired and they still asking again to verify my account after 2 f'n years of holding a verified account.

    Stay away from them at all costs.
     
  9. mirrorer

    mirrorer Jr. VIP Jr. VIP

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    OP,someone from paxum introduced itself here as representative.Search and and contact him/her