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Question To Marketplace Sellers

Discussion in 'Making Money' started by JoeyHustler, Feb 12, 2017.

  1. JoeyHustler

    JoeyHustler Regular Member

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    How do you guys prevent chargeback fraud? I mean Paypal does not protect digital goods, do yous use some kind of service that prevents fraud on digital items?
    Just asking because I got scammed a large amount of money last year on chargebacks, Just incase I wanted to post in Marketplace I would be secure.
     
  2. rizwanuae

    rizwanuae Newbie Premium Member

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    you cant stop this. there is noway.
    yes there is only way u protect your digital goods to make license control system. if u selling script. ioncube your files. in case u get charge back so you can shutdown that website. or you will know who do this. so you cancel the license.
     
  3. JoeyHustler

    JoeyHustler Regular Member

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    Ahhhh, but SEO services and all that risky business. I mean how would businesses out there make money if a lot of people are thieves.
     
  4. BigTroll

    BigTroll Jr. VIP Jr. VIP

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    You don't. Just cancel the dispute by refunding the money, u wont win.
    If you want, u can report that guy (who opened the dispute) here and he will get banned. But, that's all
     
  5. JoeyHustler

    JoeyHustler Regular Member

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    Are they common on BHW
     
  6. Jason Bradbury

    Jason Bradbury Power Member

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    Unfortunately no
     
  7. rizwanuae

    rizwanuae Newbie Premium Member

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    they do business because if they received 100 order in a month .. that not mean 100 to 100 are fraud .. may be 3, 4 ,5 are fraud . but 95% is success .. if u get scared about someone make fraud payment .. then u cant do any business online . because u only get success if u take risk. so dont worry .. and go ahead and keep selling your product. ... as i tell u .. just u can do .. make license system. and .. when u complete the order. check all detail carefully ..
    1: ip Address
    2: first name last name match with email.
    3: check phone number ... are match with address. (there is many websites there u can check phone address)
    4: if u still feel maybe its fraud .. call that number and ask from the customer. did u place this order. is just a verification to conform you are the owner of credit card or paypal.
    5: in case phone not working. then depend how ur customer make payment .. if the credit card .. ask them to send u scan copy of that credit card they use to make payment .. dont ask .. all back and front . u can email them to ask just front or even u can hide few number from the picture.. and also id card or owner .

    these only way u can handle online business .

    im doing business online from 8, 9 years .

    and in 2012 i was face a big loss. someone make 4 thousand payment in a month . then after 1 month he open chargeback.

    and that was big loss .. because that payment was made by credit card . and bank rule is . if customer open chargeback . company will have to return original amount + 25 dollar bank fees of charge back.

    so in my case it was close to 25 orders . and all charge back. 25 X 25 = $625 + original amount i send back.

    even i was carefully check all. . ip address. credit card detail all was fine . and im sure he make the order then he open chargeback by self and lie . someone stole his credit card .

    so there is f.cking fake people around

    its business . some time lose its normal. but we cant stop business .... because of some fraud people .. :)

    i hope u know all now .. if u still have question go ahead ....
     
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  8. BassTrackerBoats

    BassTrackerBoats Super Moderator Staff Member Moderator Jr. VIP

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    It really is not very common for people to chargeback or have fraud issues here on BHW. You see some but I don't think that, over the past 6+ years I have been selling on BHW, that I've had more than 5 or 6 issues all told.
     
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  9. whatsapp

    whatsapp Regular Member

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    Everyone who does business online and uses PayPal as a payment processor will get scammed at some point, it is inevitable. I have tried moving most of my clients over to Stripe, however as many of them are themselves business owners with business PayPal accounts, it's easier for them to pay their invoices via PayPal. Also even Stripe won't protect you against credit card chargebacks. It's the cost of doing business online, as long as you have a good success rate, the few bumps in between won't affect the big picture.
     
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  10. MisterF

    MisterF Jr. VIP Jr. VIP

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    There are crappy buyers on here ( as with any selling platform ) there are also crappy sellers on here ( again same as on any selling platform ).
     
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  11. AustinNash5

    AustinNash5 Jr. VIP Jr. VIP

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    Take payment via bitcoin or PayPal friends and family :)
     
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  12. AquaticGamer

    AquaticGamer Jr. VIP Jr. VIP

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    Haven't had a dispute charge for a really really long time.
     
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  13. Nut-Nights

    Nut-Nights Jr. VIP Jr. VIP

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    You really dont want to charge back seo service sellers, you know they can fu*ck your site.
     
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  14. bartosimpsonio

    bartosimpsonio Jr. VIP Jr. VIP Premium Member

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    This can happen in any services, not just SEO. All you can do is count on the trusted 3rd party. In this case BHW is your safety net. If the user buying the service cares for his account here, he won't scam you.

    But like any online forum, there are 3 day old accounts that scam folks. They get banned but they didn't care any way....it sucks but there's nothing you can do, otherwise you'd have to limit marketplace buyers to a certain level of membership only and that'd suck for business. Gotta take the risk.


    Also this. You should see what some designers and webmasters have done to crooks in the past. I recall a corporate site that woke up having 100% porn on it....not good....
     
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  15. JoeyHustler

    JoeyHustler Regular Member

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    Same I lost 5k last year:.. in a month but I wasn't careful
     
  16. Heisenberg

    Heisenberg Jr. VIP Jr. VIP

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    And get that option removed by paypal because of abuse, don't do that.
    Friends and family is made exactly for friends and family payments, there is lower fee for those kinds of payment and if you abuse it they remove that ability from your account.
     
  17. hero76

    hero76 Power Member

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    True story: i talked to some newbie on here in november who was selling name brand headphones for cheap. He sent me two and i listed them on ebay. He opened an account on ebay, bought them then opened a charge back after 30 days but i won the case! Where he f'd up was he actually sent me an ebay message asking for a tracking number!!! Remember just outsmart the fraudsters, very easy most times :)