Hi All, I sold a digitial product thro' paypal and some people purchased the product ,using the software for more than a month..few buyers threaten me for refund as they said my product is not working..i have been offering full support to them,but they are looking for refund... Can someone get the refund for digital product thro' paypal? Pls suggest. Cheers, Chris.
It's mainly a luck thing. You have no seller protection and the buyer has no buyer protection, so paypal plays god and usually decidedes how it thinks it makes most money out of it.