QR Code verification not working for me

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bogcito

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So I'm someone who uses Twitter just to see videos or posts from the small amount of people I view... and I don't know why but Twitter thought it would be funny to lock me from my account with a "Am I human" test and they always do "match pictures" or the rock number thing... now they're using the sh*tty QR Code and I've tried to use my phone to scan the code- NOTHING. Some crap about my biometric data not there or not sent to X nonsense.

Reach out to contact support but nothing so I made a new account- BANG, today the same damn DEAL.

Why complicated this when this was NEVER an issue for me before. Just do the check and we're done but now NOPE.

Has anyone had this exact problem? Any solutions would be nice to get me out of this situation. And yes, I try install the stupid app on my phone (I only use Twitter on my laptop) and take a wild guess.
 
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The qr code to use your phone camera is broken indeed.
you mentioning you are on a laptop why not use the laptop camera?

Check you browser settings to allow the site to use your camera (you can revoke it after)
 
I’ve noticed that using Chrome specifically tends to work better than other browsers for X's verification flows.
 
qr verification in X is glitchy, try chrome with extensions disabled, clear cache and cookies disabled, and check camera permission is on or off, then try logging out and if vpn is on, try turning it off. And using app is much stable, but if it fails even in app, wait and retry.
 
Clear all cookies, turn off your desktop VPN or proxy, and log in using a completely different browser like Brave or Firefox. If that still fails, you'll need to reset your home router IP to clear the network flag
 
bogcito said:
So I'm someone who uses Twitter just to see videos or posts from the small amount of people I view... and I don't know why but Twitter thought it would be funny to lock me from my account with a "Am I human" test and they always do "match pictures" or the rock number thing... now they're using the sh*tty QR Code and I've tried to use my phone to scan the code- NOTHING. Some crap about my biometric data not there or not sent to X nonsense.

Reach out to contact support but nothing so I made a new account- BANG, today the same damn DEAL.

Why complicated this when this was NEVER an issue for me before. Just do the check and we're done but now NOPE.

Has anyone had this exact problem? Any solutions would be nice to get me out of this situation. And yes, I try install the stupid app on my phone (I only use Twitter on my laptop) and take a wild guess.
Click to expand...
Try different browsers but without extensions in order to check if you can do the verification on them. Other than that since you've spoken to X's support, IMO it would be good for you if you re-appealed.
 
Try updating the X app and make sure your phone has screen lock or biometrics enabled.
 
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