J1mb0
Junior Member
- Joined
- Jun 18, 2009
- Messages
- 158
- Reaction score
- 22
Our focus is to provide a good service. We understand that speed is an important factor when using proxies, and since it is also dependent on external factors that are out of our control, we instructed our support to be available for customers who wish to identify and ultimately solve the different speed issues they may have.
The bottom line is don’t be afraid to ask for help, our approach is that we are in this all together. We are here to help.
Payment Types Accepted
PayPal
Refund Policy
You can cancel your account at any time, in which case we will refund your money for the current month. However, to make things fair, we will be deducting the amount of data you have used for that month at a price of $12 per GB.
FAQ
Where are the proxies located?
Our proxies are in Arizona, United States.
What is the average speed of the proxies?
The speed you can get from our network is dependent on many factors, including the number of hop to our gateway, the speed of your ISP, and more… so we can’t really tell which speed you will get. About the 4G network, Verizon website claims that the 4G LTE SIMs are: “able to handle download speeds between 5 and 12 Mbps (Megabits per second) and upload speeds between 2 and 5 Mbps”. From the tests we did during QA of our proxies, from different locations in Europe, we got a download speed between 2 and 7 Mbps.
Do you have any recommendations while using the proxy?
A few,
What user-agent do you recommend to use?
Mobile Android is great, most of the websites optimize their pages for mobile usage.
“Mozilla/5.0 (Linux; Android 12) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.45 Mobile Safari/537.36”
How do I renew my subscription?
PayPal subscription renews automatically.
If for some reason the subscription doesn’t renew automatically, we will contact you by email.
Contact Us:
Telegram: https://t.me/proxyninjareal
Email: [email protected]
Open a Support ticket - https://support.proxyninja.io/help/2328387403
Web: https://www.proxyninja.io
Please do not hesitate to contact us with any questions you may have.
The bottom line is don’t be afraid to ask for help, our approach is that we are in this all together. We are here to help.
Payment Types Accepted
PayPal
Refund Policy
You can cancel your account at any time, in which case we will refund your money for the current month. However, to make things fair, we will be deducting the amount of data you have used for that month at a price of $12 per GB.
FAQ
Where are the proxies located?
Our proxies are in Arizona, United States.
What is the average speed of the proxies?
The speed you can get from our network is dependent on many factors, including the number of hop to our gateway, the speed of your ISP, and more… so we can’t really tell which speed you will get. About the 4G network, Verizon website claims that the 4G LTE SIMs are: “able to handle download speeds between 5 and 12 Mbps (Megabits per second) and upload speeds between 2 and 5 Mbps”. From the tests we did during QA of our proxies, from different locations in Europe, we got a download speed between 2 and 7 Mbps.
Do you have any recommendations while using the proxy?
A few,
Turn off WebRTC in your browser.
Change your user agent to mobile android.
If you are scraping using puppeteer, use a module to prevent loading images.
What user-agent do you recommend to use?
Mobile Android is great, most of the websites optimize their pages for mobile usage.
“Mozilla/5.0 (Linux; Android 12) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.45 Mobile Safari/537.36”
How do I renew my subscription?
PayPal subscription renews automatically.
If for some reason the subscription doesn’t renew automatically, we will contact you by email.
Contact Us:
Telegram: https://t.me/proxyninjareal
Email: [email protected]
Open a Support ticket - https://support.proxyninja.io/help/2328387403
Web: https://www.proxyninja.io
Please do not hesitate to contact us with any questions you may have.