So I'm trying to install a shopping cart software e commerce website om shared hosting. I uploaded it and set proper permissions to the folders and files it requires but I keep getting this message in the middle of install: """ERROR occurred while coping the files! Please check if the var/skins_repository/base/customer directory exists, has read permissions and the skins root directory has write permissions"""" But I did set the permissions as required: config.local.php - read/write for all users (666) /catalog - read/write/execute for all users (777) /images (and all its subdirectories) - read/write/execute for all users (777) /skins - read/write/execute for all users (777) /var (and all its subdirectories) - read/write/execute for all users (777) Now I installed this with hostgator to test and it worked fine, so I'm sure it has to do with the hosting server settings or something. But, what could it be?? The reply from hosting was: You need to change the permission to files 644 and folder 755 if you set a folder to 777 this will simply not work. Can somebody help?