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Please help, need to issue a Refund Paypal

Discussion in 'BlackHat Lounge' started by MP123, Apr 12, 2014.

  1. MP123

    MP123 Junior Member

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    Hi All,

    I have a problem.

    Someone from USA has sent me $800 but I'm from UK and it's converted into £450 GBP

    How can I send this money back and issue a refund?

    when I try to issue refund. I get this message

    "You cannot refund this payment right now because you do not have enough funds in your PayPal account. Please link and confirm a bank account to initiate this refund."

    When I have more than enough to issue the refund back.

    I searched google and someone had same problem and said this.

    Hi
    Just to let you know that the issue is resolved –just in case anyone else has the same problem.
    I received an e-mail answer from Paypal and the problem was that my balance was only in GBP and therefore Paypal thought my balance was zero because I didn't have any USD.
    The solution was to currency convert and then send.
    Very simple when you know how!





    How do i do this ^^ Because it's baffling me.

    Thanks for any help, i really do need help asap.
     
  2. MP123

    MP123 Junior Member

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    This is pretty urgent, please could someone help?
     
  3. Asif WILSON Khan

    Asif WILSON Khan Executive VIP Premium Member

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    • Thanks Thanks x 2
  4. MP123

    MP123 Junior Member

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  5. MP123

    MP123 Junior Member

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    the $1300 is still in account... i really am hating paypal.
     
  6. lietuvis002

    lietuvis002 BANNED BANNED

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    Call to PayPal mate. They'll tell you what to do. But there's something with currencies for sure.
     
  7. sufisarfi

    sufisarfi Registered Member

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    Please call the paypal support and explain it to them
     
  8. Asif WILSON Khan

    Asif WILSON Khan Executive VIP Premium Member

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  9. MP123

    MP123 Junior Member

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    Problem is though mate, I've tried that..

    I was sent 2 lots of money by a total stranger from USA.

    1st lot was - $809

    2nd lot was - $500

    I've sent her an email to say look I think you've got the wrong person, no response yet.

    I am now converting the 1st transaction of $809 which is converting to $733.72 which means there is a $70 shortfall.. which I am not paying since this is that silly bitches fault, excuse my language but what a bloody idiot! this is giving me the biggest headache of my life!
     
  10. MP123

    MP123 Junior Member

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    Why on earth does paypal have a bloody "issue refund" button and you can't bloody issue it!

    This is driving me nuts
     
  11. SocialMediaManager

    SocialMediaManager Elite Member

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    I had this issue with Canadian and US dollars you can convert Dollars within Paypal just go to settings and find its somewhere there
     
  12. MP123

    MP123 Junior Member

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    I go to

    - "Profile"

    - Then to "My Money"

    - I then go to the Paypal Balance and click the "Currencies Link"

    - GBP£ is my Primary currency because I am from UK.

    However, the money I got was sent in USD$

    To the right of my Primary Currency, there is --> Currency Exchange


    in there I input the amount of $809 which converted to £450 automatically when she has mistakenly sent, since this is a transaction where I think she sent money to wrong person, I am trying to issue a refund. When I put £450 GBP to transfer it back to her $USD, it says $733.72 USD. SERIOUSLY WTF! This silly bitch makes a mistake, paypal has a "issue refund" button which wont issue refund and keeps coming up with


    "You cannot refund this payment right now because you do not have enough funds in your PayPal account. Please link and confirm a bank account to initiate this refund."

    When the money shes sent is all there, all $1300 of it!

    Why on earth can't paypal just make this easy.. don't know what on earth im supposed to do.
     
    Last edited: Apr 12, 2014
  13. Asif WILSON Khan

    Asif WILSON Khan Executive VIP Premium Member

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    It will be easier and faster if you just call them and explain the situation.
     
  14. MP123

    MP123 Junior Member

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    Surely someone must know a way of getting money back the same way it came.

    the amount of vendors, members selling and using paypal and foreign sellers, surely someone know the simple solution.
     
  15. SocialMediaManager

    SocialMediaManager Elite Member

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    Paypal Cant do it because of lot of Complications
    Lot of countries in which they operate dont allow money converted into US dollars by Banks to stop locals from selling local currency n buying foreign currency putting pressure on foreign reserves

    Well as http://www.blackhatworld.com/blackhat-seo/members/510807-w130sn.htmlsuggested Call Paypal and Explain situation
     
  16. MP123

    MP123 Junior Member

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    Ive gotta feeling paypal aint going to be much help.
     
  17. SocialMediaManager

    SocialMediaManager Elite Member

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    Thats why Some Wise People Call it Gaypal Not Paypal
     
  18. dandan594594

    dandan594594 Power Member

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    I presume you have a business account? Why not transferee all funds to your bank account... I mean clean out your pp account. Which is free and then send her a gift payment with a note explaining from your card.... maybe?
     
  19. wade82

    wade82 Registered Member

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    Normally I close that auto converted, just for this case, i only withdraw after 30 days, since i need to make sure noone want refund.
     
  20. MP123

    MP123 Junior Member

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    I've used paypal for years with most part been ok, people should take the necessary precautions I think so this doesn't happen to anyone else.

    I still haven't worked out what to do yet or if paypal are even going to be any help.