In keeping with 7878's excellent treatise on reputation management here, here, and here, I compiled a list of the Top 18 Places to Search for Negative Business Reviews; I use it as a guide to take 5-10 minutes when working with a potential new client, to go through these dozen+ sites to see what people are saying about them. Feel free to add any you effectively use. Now on to the list: Search to see if their name comes up as a local Google Places business. If they have a map listing, see if there are any associated reviews under Code: [URL="http://www.google.com"]www.google.com[/URL] Do a search under Google for ?business name cityname reviews? For example: ?Company name St. Augustine reviews? in quotes, to see what comes up; also just do a search for ?Company name St. Augustine? or any variation of that, to see if any reviews pop up from other providers. Well worth a look again, in Code: [URL="http://www.google.com/"]www.google.com[/URL] Search Yahoo Local and search for their business name and reading their reviews. Visit Code: [URL="http://local.yahoo.com/"]http://local.yahoo.com[/URL] Yahoo Answers has a big question & answer section where you can search for a business name and see if anyone had any negative experience with them. Find them at Code: [URL="http://answers.yahoo.com/"]http://answers.yahoo.com[/URL] Search Bing Local for the business name and reviews at Code: [URL="http://www.bing.com/local"]www.bing.com/local[/URL] Visit Merchant Circle to search for the business name and reviews at Code: [URL="http://www.merchantcircle.com/"]www.merchantcircle.com[/URL] Visit Yelp! to search for the business name and reviews, especially retail establishments. They can be found at Code: [URL="http://www.yelp.com/"]www.yelp.com[/URL] Visit Super Pages for the business name and reviews (sometimes limited, but worth a quick look) at Code: [URL="http://www.superpages.com/"]www.superpages.com[/URL] Visit the Yellow Pages site for the business name and reviews at Code: [URL="http://www.yp.com/"]www.yp.com[/URL] Visit the directory section of Service Magic for reviews of contractors at Code: [URL="http://www.servicemagic.com/"]www.servicemagic.com[/URL] Angie?s List is another great place to search for reviews of contractors and businesses at Code: [URL="http://www.angieslist.com"]www.angieslist.com[/URL] Visit Trip Advisor to search for reviews of retail businesses, especially those in the hospitality industry (hotels, travel, bed & breakfast, restaurants) at Code: [URL="http://www.tripadvisor.com/"]www.tripadvisor.com[/URL] The trusted Better Business Bureau will tell you if there is an issue with a company at Code: [URL="http://www.bbb.org/"]www.bbb.org[/URL] Rip Off Report is great for checking on complaints, scams, and frauds. Check em at Code: [URL="http://www.ripoffreport.com/"]www.ripoffreport.com[/URL] Craigslist. Check out the city the business is in, and see if anyone is talking about them in the Community section of their city at Code: [URL="http://www.craigslist.org/about/sites"]www.craigslist.org/about/sites[/URL] Last but certainly not least, is the network of sites at CityGrid Media. These include Citysearch, Insider Pages, and Urban Spoon. You can access all of these from the home page of Code: [URL="http://www.citygridmedia.com"]www.citygridmedia.com[/URL] Happy hunting!