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Paypal wants supplier info, what to say?

Discussion in 'BlackHat Lounge' started by tbootz, Oct 2, 2009.

  1. tbootz

    tbootz Regular Member

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    What can I say when paypal asks for supplier info so I do not get banned? I can't give them my actual supplier information because they would likely ban me for that in itself. I know paypal has asked for shit like that from other blackhats before. Has that happened to you before? What did you say? Did you get banned? Why does paypal want to know anyway? Why do they give a shit when I haven't received any complaints at all? If anything I would be less surprised if ebay asked me for that kind if information since I am selling on their site, but I don't see how it's any of paypals business if they haven't received any complaints.

    What can I tell them to avoid the ban hammer?
     
  2. RoadToMillions

    RoadToMillions BANNED BANNED

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    When that happened to me not so long ago (April), they asked for my supplier info (it was all digital products, hence there was no supplier). They also asked for a Social Security number (I already had used one on a previous account that had been closed as it was hacked, therefore PayPal wouldn't take mine).

    They also wanted proof of utility. I lived and still live in a damn dormitory. how was I supposed to supply them with an electric bill? They wanted proof of residence. I wasn't going to wait two weeks to get something mailed to me, and then another two weeks for them to get it back, another two for them to tell me it didn't go through, and repeat the process.

    Hell, calling them is bad enough. Wait on hold for a half hour and get either told that your problem can be solved my emailing the customer support to get an automatically generated answer (which tells you to call, by the way). Or you get transferred to someone who can't help you in any way, shape, or form. Oh, yeah, and sometimes they just plain disconnect you after a while.

    I say just leave the money in there and forget about PayPal until May when you can get your money out of there. There are much better alternatives. Look through my recent posts. There's one long one in there about PayPal alternatives. Best of luck to you, bud. Seriously. Hope this all works out.
     
  3. squark

    squark Junior Member

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    PayPal recently froze about $20,000 in my account and was asking for the same kind of information...

    They wanted supplier info, receipts, shipping manifests, all kinds of stuff.

    I don't know exactly what you were doing / selling, but I just sent them back a response giving them what I could and then explaining that everything was digital so there were no suppliers, receipts, shipping, etc. I couldn't even confirm whether the buyer had downloaded the product.

    That worked in my case... although it took me almost a month before I was able to get my account reinstated. Fortunately, they let me continue to receive payments while I was going through it.

    Like you, I had no complaints or returns. I had a PayPal account in good standing for years. Then I tried an experiment and made just over $18,000 in 2 days that went directly into my PayPal account. They got suspicious and that was all it took. Not only did they freeze my account... they actually reversed a money transfer in process.

    Be patient. It sucks. But if you can even reasonably answer their questions you should be in good shape. I probably answered half of them as either "don't have that", "can't give you that", or "doesn't make sense". I was pretty stressed since I wasn't sure my answers were good enough.

    But in the end it all worked out. They had (with one terrible exception), very responsive support and worked with me through all my "bad" answers.

    Of course... if you screwed people out of money or committed fraud, all bets are off.
     
  4. NewWayInvest

    NewWayInvest Junior Member

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    This has happened to me before, but I had legit products from a legit supplier. If you have limited account access, the only way you're really going to get by this is to make your own company. Make invoices and get a website that just has the fake companies logo on it. If they call you can pick up and tell them whatever you want. I think paypal/ebay are one of the worst companies in the world, but what else is there? Good luck.
     
  5. Smelly-Cash

    Smelly-Cash Jr. VIP Jr. VIP Premium Member

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    happened to me before but it was in 08. I was using a fake name on paypal

    I sent them an invoice from liquidation.com (I was using a dropshipper and didn't want to go through the headache of explaining and photo-shopping and sending so many invoices) I faked one liquidation invoice with few products and the fake name. faked electric bill and all they needed and emailed it to them. it took me 2 days to get my account back. whatever they need make it and email it to them:slap:
     
  6. tbootz

    tbootz Regular Member

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    Thanks for the replies guys!

    I'm starting to think twice about selling on ebay now, and paypal as the form of payment. Too many issues, causing a lag in business.

    I'm thinking of heading over to amazon. NO PAYPAL, direct deposit in my bank, NO FEES.

    My only question now is: Does Amazon request Supplier Info?
     
  7. RoadToMillions

    RoadToMillions BANNED BANNED

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    Never in all the time I sold on Amazon casually did I ever get asked for supplier information. The direct deposit is absolute heaven. The lack of fees is simply amazing. And I'm not sure if you are aware of the best part. You get a shipping credit. How can that be advantageous? Get this:

    I sell a movie for $4.00. I get a $2.99 shipping credit, every time. Amazon assumes that it costs that much to ship it always. It costs $1.19 usually. So basically, Amazon gives you an extra $1.8 for every movie you sell.

    Imagine selling 100 or more a day. You can make you bank simply from excess shipping credit alone! Best of luck to you in your ventures.
     
  8. tbootz

    tbootz Regular Member

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    ^ Yes, simply the best!

    When did you start on Amazon?

    I'm a little anxious about getting approved, I dont know how hard it is.

    On ebay I sell under the "high risk category" (computers)

    I dont know if this will be a problem for them.
     
  9. NewWayInvest

    NewWayInvest Junior Member

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    I didn't do well on amazon. The monthly fee is pretty high and I also had to pay 6% per laptop sold. This left a pretty bad profit margin. not that ebay is any better after listing/selling fees and then paypal on top of that, but you can jack up the shipping a bit to cover some of that.

    Maybe the shipping credit worked well for you, it wasn't enough for me. Try shipping a laptop safely on something around $9. I lost money on shipping for most items.

     
    Last edited: Oct 9, 2009
  10. shockerzs

    shockerzs Newbie

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    can you help me with getting around paypal limitation? how did you do the invoice from liquidation to get suppliers invoice and contact info