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Paypal says they are protecting me. HA!

Discussion in 'The Shit List' started by theadultsplayground, Dec 28, 2008.

  1. theadultsplayground

    theadultsplayground BANNED BANNED

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    I accept payment via Paypal for my digital products and once in awhile I will get someone that wants to dispute the charges (I do a lot of sales so it comes with the territory). Anyway Paypal decides that they are going to put a hold on one of my transactions (sell of one of my cookie stuffing scripts) to protect me.

    That's right, I sent them a email asking my they put a hold on the money and they stated the following:

    "One of the benefits of using PayPal is that we are
    constantly working to ensure security by randomly screening the accounts
    in our system. In our recent review of your account, we determined the
    need for further information with some of your transactions to help us
    provide you with the highest level of security"

    What the....

    Now it takes them at least 10 days to do the investigation. What a bunch of garbage.

    I wish I could move away from using them (disputes, high fees, etc) but people (buyers) love using them.
     
  2. madinaz

    madinaz BANNED BANNED Premium Member

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    That happened to me last night. I hate Paypal

     
  3. valwardon

    valwardon BANNED BANNED

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    I feel your pain bro honestly . But honestly google has a nice alternative to gaypal .

    Might wanna give that a look the users will not even know the diffrence if ya set it up right.
     
  4. caretaker2007

    caretaker2007 Power Member

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    When I get hit like that I jump on the phone and get them to get it straight while talking to me. I tell them what better way to get info than to have me right here, right now, to get this cleared up and to keep everyone happy.

    It hasn't failed yet.
     
  5. justmeron

    justmeron Power Member

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    Yea that is messed up. Google is well recognized. I think ppl love pay pal cause they feel safe. Also like caretaker said try a call that has helped me in the past also.
     
  6. creztor

    creztor Power Member

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    I know how you feel. Like you, I wish I could move away from paypal but doing so means a lot of business would be turned away. The amount of trouble you can have using paypal and digital products is astounding.