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Paypal Pending Charges holding time

Discussion in 'Ebay' started by oatmeal, Nov 22, 2016.

  1. oatmeal

    oatmeal Regular Member

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    I was just wondering if anyone knows exactly how long pending charges get held by paypal?
    7 days? 21 or 30 days?

    I have a few pending charges on my paypal account that are "non-orders" (meaning, they didn't go through but paypal pending still did) so now I have to wait for "x" amount of days to wait until these charges are released and I get the money back in my balance.

    I'm just not sure how long the wait time is? I called them and one cust. rep told me it was 30 days and they'd come off automatically. But I had pending charges from Nov 4 and they all came off on Nov 11 (7 days). So I got confused. Anyone know?

    Thanks
     
  2. Freelancer_83

    Freelancer_83 Junior Member

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    Keep contacting them from time to time so that they can track your status.Why dont you visit paypal office personally and solve it.Where are you from?
     
  3. john1444

    john1444 Elite Member

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    Well, it depends on how the transaction went and your account status as well as if you go to the order and mark it as processed.

    Your funds can literarily be released in 7 to 21 days max.
     
  4. oatmeal

    oatmeal Regular Member

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    Yes, I will contact them again today but originally from Canada, now overseas so it's very difficult to go see them in person hehe. It's not actually a problem with Paypal. It's a problem from the merchant side. The orders were never completed or processed on the merchant site but the authorization payment was completed on paypal side. So the pending charges would never be actually charged until the order is shipped out, but since there is no order, those pending charges will just stay there until it's naturally released. I just wasn't sure exactly how long that is.
     
  5. oatmeal

    oatmeal Regular Member

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    Yes, it looks like it's a 7 to 21 day window.....the problem is that I can't always see clearly the frozen funds coming back into my paypal balance all at once. It seems to release them at varying times and it gets lost inbetween all my transactions so I can't really account for them (but I'm trying to find them). It's awfully confusing and I wish I could just see it clearly comeback into my balance as the pending charges are released.
     
  6. Freelancer_83

    Freelancer_83 Junior Member

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    I got similar problem 2-3 years before i solved by sending them courier post direct to their office.I sent email ,never got possible solution.luckily it got solved
     
    Last edited: Nov 23, 2016
  7. Dlimas

    Dlimas BANNED BANNED

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    Genarly its tak betwen 7 to 21Days
     
  8. oatmeal

    oatmeal Regular Member

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    I called Paypal again and every rep has no clue about anything LOL. They give me different answers each time. It does look like
    it's coming off between 7 to 14 days range so far. I've had a few come off in that time range when left alone. The only other problem is
    there is no clear way to see all the funds coming back into my balance. I have to literally pull out a calculator and calculate all my payments
    received and check to see where my balance got back the released funds. For some strange reason, they all got released at a slightly different time
    within 1-2 days even though the pending charges were made all at the same time.

    The good news is the funds are being released back into my account balance, but the bad news is, I can't see it myself. I just have to trust that it's adding up
    because there is no clear notification or information that shows when it got released and when the funds were re-added to my balance.